Lead the charge in optimizing customer service operations, supervising union associates while ensuring safety, performance, and satisfaction. Drive team development and operational excellence in a dynamic utility environment focused on continuous improvement.

Support operational excellence by leading a team of union-represented associates in a dynamic utility customer service environment, focusing on safety, employee performance, and customer satisfaction while driving continuous improvement.

Advance the cybersecurity posture by leading assessments, managing vulnerabilities, and overseeing teams. Drive proactive measures and ensure compliance while enhancing processes to secure IT systems and protect critical infrastructure.

Empower a team in customer operations by driving performance, fostering development, and ensuring compliance in a dynamic utility environment. Lead daily activities to enhance safety and customer satisfaction while achieving operational excellence.

Join us to lead a unionized team in optimizing collections processes, achieving performance goals, and enhancing customer satisfaction while ensuring compliance and continuous improvement in operations and workflows.