Loop is a cloud-based platform that provides a range of tools and services for managing customer feedback and engagement. The company was founded in 2016 and is headquartered in Seattle, Washington. Loop's platform is designed to help businesses improve customer satisfaction and loyalty by providing a seamless and personalized experience across all channels. The platform includes features such as surveys, reviews, messaging, and analytics, and can be integrated with a variety of other tools and systems. Loop serves a wide range of industries, including retail, hospitality, healthcare, and financial services.