MindTouch is a commercial, mobile-ready, cloud-delivered web platform for knowledge collaboration and multi-channel delivery of customer support documentation. It is produced by MindTouch, Inc., an American company based in San Diego, California. In January 2016, MindTouch announced their Series A Venture Capital funding round, totaling $12 million USD. PeakSpan Capital led the round with participation from SK Ventures and SAP SE. MindTouch Responsive is the current major version of the software service. MindTouch Responsive powers customer support websites that provide customers with content, such as articles and videos, to learn more about an enterprises products and resolve issues they may be having with them. The software also attempts to dissuade customers from filing support tickets by guiding customers to the most relevant content on the site. MindTouch is considered a "multi-channel" platform, since content can not only be consumed on MindTouch powered websites, but also in other sites, devices, and services via a RESTful API and embedded contextual help system.