Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and drive strategic business impact.

Drive innovative solutions for AI Agents in contact centers, collaborating with sales teams to enhance customer experiences. Engage in solution discovery, technical integration, and deliver compelling demos for optimal client outcomes.

Engage with customers by providing impactful product demos and solutions that address their business challenges, all while collaborating with cross-functional teams to enhance customer satisfaction and drive growth on the platform.

Lead the charge in transforming our network function by stabilizing and rebuilding a high-performance engineering team, driving automation, and transitioning to an engineering-led operational model across our cloud and data center environments.

Take ownership of modernizing our platform function, driving end-to-end delivery, and building a high-performing engineering team that scales operations effectively and enhances developer experience across all environments.