Lead and optimize strategic claim oversight for complex healthcare claims, ensuring effective practices and driving continuous improvement in team performance and operational initiatives. Enhance quality and customer service delivery while mentoring staff.

Lead the charge in overhauling claims management practices through effective leadership of the Severity & Excess Accounts team, ensuring quality, productivity, and innovative strategies that optimize high exposure claim outcomes and customer satisfaction.

Manage a high-performing team overseeing complex healthcare claims, driving operational excellence, and fostering collaboration with stakeholders to ensure quality outcomes and innovative strategies in litigation management.

Innovate and lead the Severity & Excess Accounts team, ensuring effective claims handling and driving continuous operational improvements. Cultivate relationships and manage high exposure claims to enhance overall quality and productivity.

Champion the Severity & Excess Accounts team to enhance claims handling, ensure quality customer service, and lead operational initiatives for claims management in the Healthcare sector, driving performance excellence and continuous improvement.