Articles about Etiquette
How to greet someone professionally online
As technology makes it easier for us to professionally greet each other on social networks, we're running into new challenges of how to communicate.
9 steps to better office holiday gift giving
‘Tis the season to be jolly and buy gifts for people you don’t really know that well. Here's how to deal with the immense pressure, and office gift ideas.
The holiday gift guide for everyone in your office
From your work bestie to your boss, we've got the best way to buy holiday gifts for everyone on your office list.
How to say no without feeling guilty: 6 secrets from experts
Being “too nice” can cause legit problems. So how do you say no without feeling guilty? Experts and research have answers.
Email is the most effective tool you are not using
With so many other forms of communication available, email may seem like the archaic tool from the Internet’s dark ages. But it's essential to do it right.
This AI spies on your contacts and writes emails to them
A new email plugin called Crystal made accurate judgments on one reporter's email style. It can help people navigate tone and content with strangers.
Here’s how to stay on the right side of office chat etiquette
While every person and workplace is different, here's what to keep in mind when using your office chat so you don't offend or annoy your coworkers.
Here’s how to avoid catching a bad mood from your coworker
New research argues that moods — both good and bad — are contagious. Here are some tips on how to avoid a bad mood just because your coworker has one.
How to handle business lunch etiquette
Ladders sat down with Patricia Napier Fitzpatrick, who runs the Etiquette School of New York, to talk about how we should handle ourselves when we are eating in a business setting.
No, you don’t need a personal brand
When it comes to career lingo, no phrase has gotten more buzz over the past several years than personal branding. You don't need it. Here's why.
6 ways to make your business emails stand out
A great email could land you a job, but a bad one has the potential to annoy the recipient and/or jeopardize your career. Here's how to craft one that gets your message across effectively while keeping both your job and the recipient in mind.
7 tips from an etiquette coach for nailing your job interview
Patricia Napier Fitzpatrick runs The Etiquette School of New York where she coaches her clients on everything from body language to table manners. Ladders spoke with Patricia about tips that can help improve your chances of nailing your next big job interview.
Here’s why you shouldn’t use smiley face emojis in work emails
A smiley is not a smile.
4 ways to hold people’s attention at networking events
Be a resource for others.
How to survive an office birthday celebration
Ditch the afternoon cupcakes and try something new.
Aggressive shoeless feet on airplane traumatize fellow travelers
"The left foot reached over and opened a window."
8 fascinating facts about job interviews in China
Pro tip: Avoid Ghost Month
3 excruciating email blunders we never recover from
Never use email if you can avoid it.
6 ways to be an all-star in every meeting
Here's how to shine.
We waste 17 hours every week on pointless work email
Three hours a day on email is no way to live.
How do you tell a coworker he smells bad?
"You've had a noticeable odor lately."
How do you socialize with coworkers if you can’t drink?
Being sober won't hold you back.
Smelly foods, fingernail clippings, and why we need manners at work
We spoke to an etiquette expert about what not to do.
Team-building with firearms and archery? It’s a thing.
It's all fun and games until you get to the firearms.
How to navigate office politics, according to a trauma expert
Office politics can be draining. Here's how to stay sane and productive.