Sending rejection slips after interviews is good for a company’s image, study finds

TraditionalThe latest generation of job seekers has been trained to expect radio silence after their job interview, often not even receiving a simple email rejection – even if they’ve had to perform a battery of take-home tasks or tests as part of the process.

According to a new report by Phenom People, a talent relationship marketing platform, 98% of Fortune 500 companies don’t get back to candidates who have interviewed –  leaving just 2% that communicate the candidate’s status throughout the duration of the entire process.

That’s not good, especially in a “candidate’s market,” where unemployment was at a low 3.8% in May of 2018, and job-seekers are pickier about where they’ll work and enhancing candidate experience important for companies.

The study also showed that 60% of job seekers have had a bad experience, which could be interpreted for some as lack of communication after a round of interviews. 72% of those 60% share their dissatisfaction on various employee review sites.

That’s where things can get tricky: 83% of job seekers research a company’s online reviews before applying to a job at that company, according to the study.

Closing the loop on the interview process: it’s not just polite, but it’s good for your brand.