Overview

GovCIO is looking for a Configuration Management / Systems Analyst to work on a technical support services team supporting the Department of Veterans Affairs, Office of Information Security, Business Integration and Outcome Services division. The ideal candidate has experience incorporating document management and technical writing best practices as well as proficient experience working with SharePoint and Microsoft Teams.

This job will be located in the DC/MD/VA area with occasional work onsite.

The total estimated number of trips in support of program related meetings for this effort is estimated at six (6) trips per year. Anticipated locations include the following, estimated at three (3) days in duration each:

Austin, TX

Chicago, IL

Bay Pines, FL

Responsibilities

Collaborate with cross-functional teams to define and document configuration management requirements, ensuring accurate and up-to-date configuration data
Develop and maintain configuration management plans, policies, and procedures to adhere to industry standards and regulatory requirements
Participate in the selection and deployment of configuration management tools and systems
Work closely with stakeholders to resolve configuration-related issues and discrepancies
Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems
Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system
Maintain BIOS' user requirements-based design management system, built on VA infrastructures (e.g., SharePoint and Microsoft Teams) and build from current repositories such as a central repository of all VA technical integration information, a central repository of all business information, used to support internal functions, a central hub comprised of information on each of the portfolios within BIOS as well as general knowledge and links for all
Maintain BIOS' Service Desk Knowledge Articles database to include, at a minimum, removing, uploading, and reviewing articles for accuracy and 508 compliance.
Create and maintain management process frameworks and update as needed and/or as directed by the VA.
Design, create, integrate, test, implement, maintain, and manage BIOS Portfolio SharePoint sites.

Qualifications

Required Skills and Experience

BS/BA degree in a technical or business discipline or related field of study (or commensurate experience)
8+ years of professional experience with Configuration Management in programs of contracts of similar scope, type, and complexity
Knowledge and experience w/ SharePoint, Microsoft Suite (Word, Excel, and PowerPoint), and Microsoft Teams
Solid planning, organizing, and data gathering skills, as well as attention to detail
Proficiency in overseeing IT project requirements and the change control process, including direct involvement in the implementation and maintenance of change/configuration management policies, plans, and procedures
Experience participating in technical and cross-functional projects
Solid analytical, problem-solving, and organizational skills
Ability to complete assigned tasks in prescribed timelines consistent with deliverables and ask for support and direction as appropriate
Excellent written and verbal communication skills, including presentation skills
Familiar with agile working methodologies to manage user stories across a kanban board from backlog through completion

Clearance Required: Suitability/Public Trust

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $110,000 - $120,000 Annually
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