The University of Southern California (USC) department of Facilities Planning & Management (FPM) is seeking a Zone Supervisor to join its team.

The Work You Will Do

The Zone Supervisor supervises staff, daily operations, and activities of the Zone Maintenance unit. Plans, schedules, supervises and coordinates zone maintenance trade projects and activities. Trains zone maintenance staff on Pay for Skills. Administers department budget. Provides leadership and guidance to ensure high standards of quality, service, and customer satisfaction are maintained.

The Zone Supervisor:
• Supervises zone maintenance staff. Screens and interviews applicants, and makes hiring decisions. Trains staff and counsels or disciplines as needed. Provides performance feedback and prepares documented appraisals. Determines and/or recommends unit salary administration including raises, promotions, and/or reclassifications.
• Conducts building and facility inspections. Identifies safety hazards and maintenance needs. Determines course of action (e.g., repairs, and/or replacement of materials, equipment, etc.). Assesses zone maintenance workload and plans or schedules staff accordingly. Determines staffing needs for peak volumes and/or special projects and arranges for temporary workers. Authorizes overtime as appropriate. Ensures staff are adequately trained and cross-trained to promote continuity of operations during vacations and extended absences.
• Monitors workflow for efficiency and timeliness, sets priorities for projects and activities. Makes adjustments as needed to meet deadlines and commitments. Schedules staff and organizes work in a logical manner to meet work related deadlines and to ensure efficient operations.
• Trains and supports staff and team leader(s). Integrates the Pay for Skills program, provides forms and supplies, schedules training, and gives/receives feedback for staff training and development. Verifies completion of Pay for Skills training requirements.
• Reviews work for quality, completion, accuracy and adherence to internal operating policies and procedures. Addresses errors and problems and provides feedback. Ensures quality workmanship, cost effectiveness, and timely service delivery.
• Provides technical assistance to staff for training purposes and for problem-solving. Provides background and implements, interprets departmental policies, procedures and guidelines.
• Determines costs of equipment, materials and supplies and prices accordingly. Orders materials, supplies, and equipment. Liaise with vendors on issues related to products, services and delivery.
• Contributes to the development of policies, procedures and internal systems which support the work of the unit. Defines needs and coordinates the development of manual and/or automated systems to facilitate workflow.
• Ensures records are kept up-to-date and maintained in accordance with applicable regulations.
• Plans and administers income and expense budgets, develops projections, and tracks actual income and expenses and adjusts operating plans to address variances.
• Develops and/or produces various operating reports (e.g., project status, work backlogs, etc.) as required.
• Performs other related duties as assigned or requested.

The university reserves the right to add or change duties at any time.

Benefits

• USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:
  • Tuition assistance for you and your family
  • Comprehensive health, dental and vision insurance options
  • 401A retirement account with matching 5% w/ additional contributions up to 4% after eligibility is met
  • 50% subsidy off Metro, LADOT, and Metrolink passes

Salary Range

The annual salary range for this position is $85,057 - $115,183/yr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Qualifications

All candidates for the position of Zone Supervisor must meet the following minimum qualifications:

• Education: high school or equivalent
• 5-years of experience in facilities, trades, and maintenance
• Specialized/technical training
• Thorough knowledge and understanding of all aspects of zone maintenance duties and multiple trades with progressive leadership/management/supervision experience.
• Demonstrated leadership and management ability to lead and motivate teams
• Demonstrated knowledge usage in Outlook and Microsoft programs, plus CMMS experience.
• Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.

Preferred Qualifications

The ideal candidate for the position of Zone Supervisor meets the following preferred qualifications:

• Associate's degree and/or bachelor's degree
• Strong project management experience
• Advanced computer Skills with proficiency in Excel
• Facilities, trades, and maintenance experience in higher education

Minimum Qualifications
All candidates for the position of Zone Supervisor must meet the following minimum qualifications:
• Education: high school or equivalent
• 5-years of experience in facilities, trades, and maintenance
• Specialized/technical training
• Thorough knowledge and understanding of all aspects of zone maintenance duties and multiple trades with progressive leadership/management/supervision experience.
• Demonstrated leadership and management ability to lead and motivate teams
• Demonstrated knowledge usage in Outlook and Microsoft programs, plus CMMS experience.
• Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$149215.htmld