The MSP Hunter Channel Account Manager (CAM) plays an important role in managing and growing Trends Service Provider business by recruiting, enabling, and driving growth with MSP partners. The MSP Hunter CAM will be responsible for contribution to the full partner journey and achievement of revenue targets, with a prioritized focus on identification, qualification, and onboarding of prospective partners.
Responsibilities:
Responsibilities will be around our team's three pillars; Land, Nurture & Expansion. The Hunter CAM role will be particularly focused on the Land and Nurture aspects of the partner journey.
Land:
Outbound - Prospect and develop new potential partners using aligned sales strategies to qualify and track leads, identifying key contacts, placing calls to establish business relationships.
Timely follow-up on all in-bound opportunities within assigned territory
Achieve team recruitment targets
Onboard and enable new partners in acceleration of partners time to consistent transaction
Nurture:
Manage and develop relationships with various partner stakeholders
Interface with partners to coordinate sales and marketing activity and go-to-market initiatives
Keep partners aware of events, training opportunities, promos, and other program offers
Monitor partner satisfaction and elevate issues of dissatisfaction for quick resolution
Assist with driving pipeline, sales qualification, and closing of business
Define and deploy business plans to deepen partner commitment, reviewing and re-assessing quarterly.
Other:
Coordinate with team members on execution of the partner lifecycle
Establish self-driven priorities and schedules to meet team goals, consistently
Ability to complete duties as assigned by Management
Ability to work in a fast-moving environment, to prioritize effectively to think big picture, and to use good judgment in resolving difficult issues
Preferred Qualifications/Experience:
Minimum 4 years sales experience in security software, and/or services, with maintained security service providers (MSP, MSSP, MDR, aggregators, etc.) relationships
Strong communication and listening skills -- ability to establish rapport over the phone and in-person, build credibility quickly, and clearly articulate a value proposition
Strong ICP identification and discovery capability, with proven ability to map product value to partner GTM
Ability to conduct high-level solution platform overviews tailored to partner challenges
Experience with sales automation tools, particularly Outreach desired
Strong time management and ability to multi-task; takes initiative and follows through
Strong work ethic and commitment to integrity
College degree preferred
Up to 25% travel required
What We Offer You:
You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top-rated benefits that employees enjoy today:
Comprehensive health benefits and paid time off package
Pre-partum, maternity, parental, medical leave and adoption assistance
Mental Health Wellness Program & Annual Wellness Incentive
401(k) with company match
Pet Insurance
Collaborative and innovative culture
We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If youre excited about this role and believe you can contribute and grow with us, we encourage you to apply.
Be Passionate. Be Innovative. Be a Trender.
This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).
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