Workshop Supervisor, Jaguar Land Rover Technical Center

Jaguar Land Rover Bellevue

$85K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Preferred college degree in a relevant field
  • 5+ years of experience in a supervisory role within automotive service
  • Strong knowledge of workshop operations and maintenance standards
  • Experience in KPI development and reporting
  • Ability to foster professional relationships with diverse teams

Responsibilities

  • Ensure operational readiness before shift starts
  • Supervise Workshop Administrator and technicians
  • Communicate clear work assignments in daily meetings
  • Manage administrative tasks for supplier personnel
  • Develop KPI reporting metrics from workshop data
  • Liaise with departments for vehicle scheduling and maintenance
  • Coordinate vehicle preparation for press events
  • Open and close repair orders for billing
  • Manage parts inventory system in technical center

Benefits

  • Comprehensive health and wellness programs
  • Professional development opportunities
  • Collaborative team environment
  • Access to company vehicles for work-related tasks
  • Employee discounts on vehicle purchases and services
Full Job Description
We are hiring for a Workshop Supervisor - Jaguar Technical Center, with the following duties:

Duties:
  • Comply with health and safety standards and maintain a safe work environment in the Technical Center.
  • Maintain shop cleanliness and follow published 5S standards.
  • Maintain a professional relationship with JLRNA employees and supplier personnel.
  • Maintain and use equipment in Technical Center to operational standard.
  • Take reasonable precautions to protect company vehicles.
  • Ensure training requirements, as outlined by JLRNA, are completed successfully on time.
  • Maintain JLRNA's Key Track System.
  • Co-ordinate the collection of disposable items (e.g. tires, oil, and scrap metal).

Responsibilities:
  • Ensure operational readiness before start of shift.
  • Supervise Workshop Administrator, Technicians, Porter, and Detail Service.
  • Clearly identify work assignments and ensure these are communicated in daily/ weekly start-up meetings to Workshop Administrator, Technicians, Porter, and Detail Service with clear instructions on expected results/ outcome and time of completion.
  • Manage day-to-day administrative tasks/ matters for SUPPLIER personnel.
  • Develop and maintain KPI reporting metrics from DMS or other data sources such as workshop utilization, technician's productivity and efficiency, work-in-progress, parts inventory, open repair orders, warranty claim ageing and others as determined by JLRNA.
  • Liaise with relevant departments to schedule/ prioritize company vehicles for defect diagnosis/ rework/ maintenance/ rework validation.
  • Support vehicle preparation for press events.
  • Open and close repair orders to bill for parts, labor, and sublets on vehicles which go through the Technical Center.
  • Collect auto body rework estimates and submit to JLR Technical Center Manager for review/approval.
  • Co-ordinate vehicle rework with sublet supplier partners.
  • Order and bill service parts as required from JLRNA and suppliers.
  • Set up, manage and maintain parts inventory system in Technical Center.
  • Return excess or unused parts as required to parts distribution centers for credit.
  • Use Master Part Number Register to identify parts for rework and parts ordering.
  • Work closely with JLRNA Service Parts Team to provide feedback when parts and catalogue issues are identified.
  • Support any other daily requirements as determined by JLRNA.


Requirements

Requirements:
  • College degree preferred but not required.
  • A minimum of 5 years of relevant experience is strongly preferred.


Salary Description

85,000 - 95,000

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