GAF

Workplace Technologies Specialist

GAF$68K — $93K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience
  • 3 years of support experience with Windows Operating Systems in an enterprise setting
  • Proficiency in Google Workspace and Technologies
  • Familiarity with Service Now ticketing system is advantageous
  • Knowledge of ITIL Foundations v3 preferred

Responsibilities

  • Provide end-point imaging and management using Tanium Bare Metal Imaging
  • Offer support for Google Workplace applications and associated services
  • Administer Print Logic SAAS
  • Monitor and manage technical problems via Service Now
  • Document procedures, configurations, and best practices
  • Perform root cause analysis for critical issues
  • Communicate effectively with GAF leadership and collaborate across IT teams

Benefits

  • Wide range of health insurance options including medical, dental, and vision
  • Family-building benefits for fertility and parenthood
  • 401K plan with employer match contributions
  • Wellness program and free financial coaching
  • Generous tuition reimbursement and internal training programs
  • Opportunities to engage with Employee Resource Groups for community and support
Full Job Description

Team Summary
As a key member of the Workplace Technologies team, the IT Analyst will be responsible for Implementation and Support of Enterprise Technologies and Hardware. This role will provide onsite support at GAF Headquarters located in Parsippany, NJ. The Workplace Technology team is dynamic, constantly evolving, and innovative.

Job Summary
The IT Analyst must possess the skills to multitask Support and Projects in a fast paced environment.

Essential Duties

  • End Point Imaging using Tanium Bare Metal Imaging Google Workplace Support (G Mail, Docs, Sheets, Slides, Meet, Google Drive)Multi Location End User Support

  • Chromebook Provisioning and Support

  • Print Logic SAAS Administration

  • Corporate Tech Bar Monitor, log and track assigned technical problems in our Ticket Management system (Service Now) Collaborate with all IT, Security, and Network Teams

  • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions

  • We need an IT Analyst that can perform the above tasks as well as possess the ability to quickly dive into critical issues and perform Root Cause Analysis.

  • You should be confident in your capacity to provide support and communicate to GAF leadership.


Qualifications Required

  • Bachelor’s Degree in Arts/Sciences (BA/BS) Required OR

  • 3 Years of supporting Windows Operating Systems in an Enterprise Environment Required

Qualifications Preferred

  • Knowledge of Service Now a Plus

  • Proven Ability to Multitask Knowledge of Google Workspace

  • ITIL Foundations v3

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.

Base Salary Range: $68,000-$93,500

How We Protect What Matters Most:

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.

About GAF

GAF is a building materials manufacturing company that produces roofing materials, insulation, and other products for residential and commercial buildings. The company was founded in 1886 and is headquartered in Parsippany-Troy Hills, New Jersey. GAF has a long history of innovation and has developed many industry-leading products over the years. The company's products are known for their quality and durability, and are used by builders and homeowners across the country. GAF is committed to sustainability and has implemented many environmentally-friendly practices in its operations.
Learn more about GAF
Size
3,000 employees
Industry
Founded
1886

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