Who We Need

As a Workplace & Recruiting Operations Specialist on the People & Talent team, you will help build the operational foundation behind Rillet's growth.

You will own the day-to-day experience of our NYC office, candidate coordination, recruiting operations, and new-hire onboarding. You will work closely with the People Ops Manager, recruiters, hiring managers, and IT to keep critical work moving while improving the systems behind it.

This is a role for a high-ownership operator who can independently turn ambiguity into action. You move with urgency, manage details exceptionally well, close loops, and create structure where a clear process or owner may not exist yet. As Rillet grows, so will the role. You will have the opportunity to expand your ownership across Workplace, Talent Operations, and People Operations while helping design how the company scales.

This is an NYC-based, highly in-person role. You must be within commuting distance of our NYC office or willing to relocate. You will be expected in the office Tuesday through Thursday and should be excited to work in person four to five days most weeks.

What You'll Do

• Own the day-to-day experience of our NYC office, including candidate visits, new-hire first days, team lunches, events, supplies, and the details that make the workplace organized, welcoming, and high-energy.
• Run core recruiting operations, including interview scheduling, candidate communication, job postings, ATS workflows, funnel hygiene, and coordination across recruiters and hiring managers.
• Drive onboarding and offboarding from start to finish, partnering with People Operations and IT to ensure every detail is handled accurately and on time.
• Support essential People Operations work, including I-9s, employment verifications, HRIS updates, leave administration, compliance tasks, and time-sensitive employee requests.
• Turn repetitive or unclear work into scalable systems through stronger documentation, practical AI automations, templates, workflows, and integrations across the People and Talent stack.

You will spend much of your time running critical operations exceptionally well while progressively taking ownership of the systems and processes that allow the team to scale.

Who We're Looking For

• You have three to five years of experience in recruiting operations, people operations, business operations, workplace operations, office management, or a similarly operational role.
• You are highly organized and can manage multiple priorities with speed, accuracy, and strong attention to detail.
• You take ownership, act without waiting for perfect instructions, and consistently close the loop.
• You are comfortable with ambiguity and can turn unclear problems into practical next steps.
• You communicate clearly, keep stakeholders informed, and document processes so others can move faster.
• You are resourceful, curious, and excited to grow into broader responsibility as Rillet scales.

Experience with Ashby or another modern ATS is preferred. Experience with Rippling, Justworks, AI-powered automation, or an early-stage startup is a plus.

Compensation

The starting base salary for this role in New York is between $100,000-$125,000 + target equity + benefits.

Rillet is committed to recruiting and retaining exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are based on competitive market rates for our size, stage, and industry, with salary being one component of our comprehensive compensation package. Salary determinations consider multiple factors including relevant experience, skill level, qualifications assessed during the interview process, and internal equity with team peers.

While we provide general salary expectations for each role, we're open to considering candidates with varying experience levels and will communicate any range adjustments accordingly. The salary ranges we share are for U.S.-based candidates. For candidates in other regions, ranges may differ and will be clearly communicated during the process.
Life at Rillet:

• Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
• Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.
• Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.
• Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.