TikTok

Workplace Experience Graduate (Administration) - 2027 Start

TikTok$76K — $116K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or related field
  • Internship or relevant experience in workplace services, hospitality, or food
  • Proficiency in data tools like Excel/Google Sheets and eagerness to learn new systems
  • Strong communication and organizational skills with attention to detail
  • Interest in workplace services and improving employee experience

Responsibilities

  • Support daily operations in food services and facilities management
  • Assist in coordinating vendor performance and identifying improvements
  • Enhance food experiences by monitoring quality and using feedback
  • Conduct facility walkthroughs to identify cleanliness and defect issues
  • Analyze employee feedback and operational data to recommend improvements
  • Coordinate projects, track timelines, and communicate updates
  • Collaborate with various teams to deliver successful workplace programs

Benefits

  • Day one access to medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave and disability coverage
  • Life insurance and wellbeing benefits
  • 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time
Full Job Description
Responsibilities

Help Create a Workplace Experience People Love. As part of our Workplace Experience team, you'll help create environments and food experiences that employees enjoy and look forward to. Spanning both hard services (food operations and facilities management) and soft services (janitorial and front-of-house reception), you'll support daily operations, work with service partners, improve programs and use data to solve problems - seeing the impact of your work every day. This is a hands-on opportunity to learn how integrated workplace services operate in a fast-paced, global environment. You'll work with different teams, support projects, build relationships with vendors and stakeholders, analyze feedback and data, and help create better experiences for employees across the workplace. You'll have the opportunity to build skills across food operations, facilities management, janitorial and reception services, program and project management, vendor management, data analysis, health and safety, budgeting and employee experience. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities: - Support daily workplace operations across food services, facilities, janitorial and front-of-house reception, helping keep the office running smoothly and employees well-served. - Assist with vendor and partner coordination, including monitoring service performance, building relationships with food, facilities and cleaning vendors, and helping identify improvement opportunities. - Help deliver great food experiences by supporting food program operations, monitoring quality and consistency, and using feedback to recommend improvements. - Conduct walkthroughs and inspections to help identify facility defects, cleanliness issues and improvement opportunities across offices, pantries, restrooms and common areas. - Turn data into ideas by collecting and analysing employee feedback and operational data, creating reports, identifying trends and recommending practical improvements. - Support projects end-to-end, helping coordinate timelines, track actions, communicate updates and contribute to workplace programs from planning to delivery. - Collaborate across teams by building relationships with Workplace, Safety, Real Estate, Finance and other functions to help deliver successful workplace programs.

Qualifications

Minimum Qualifications: - Individuals who are completing or have recently completed a Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or a related field. - Internships, placements, part-time roles, or coursework projects in workplace services, hospitality, food, or related fields. - Comfortable working with data and everyday tools (e.g., Excel/Google Sheets, collaboration platforms) and eager to learn new systems. - Strong communication and organizational skills, with attention to detail and a reliable, follow-through mindset. Preferred Qualifications: - Genuine interest in workplace services, food operations, hospitality and improving the employee experience. - Curious, proactive problem-solver who enjoys asking questions and learning how large-scale workplace programs run. - Exposure to any of the following: vendor coordination, facilities or cleaning operations, food safety basics, reception/front-of-house, event or project support, or customer service. - Ability to analyze feedback or operational data and translate it into simple, practical recommendations. - Adaptable and collaborative, able to work across teams in a fast-paced, changing environment. - Willingness to occasionally travel to offices across applicable regions and grow within a global workplace team.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $76000 - $116000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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