Salary : $82,246.00 - $100,068.00 Annually
Location : Various locations in the City of Santa Rosa, CA
Job Type: Full-Time
Job Number: 26-27-24ASM-O
Department: Various
Opening Date: 09/15/2026
Closing Date: 9/29/2026 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: 07

The Position

This recruitment is promotional and open to the public.
Applications are welcomed from qualified internal and external candidates.
EMPLOYEES INTERESTED IN A TRANSFER OPPORTUNITY SHOULD ALSO APPLY NOW
This recruitment will establish both a general eligibility list and a promotional eligibility list to fill current and future vacancies throughout the City. The eligibility lists may be used to fill vacancies as they occur, based on the needs of the City and individual departments

There are currently (2) two vacancies for this position: one in the Planning and Economic Development Department (PED) and one in the Police Department. Candidates may be selected from either the promotional eligibility list or the general eligibility list for either vacancy, based on the needs of the City and the respective department. If you are interested in this position or a possible future Administrative Technician position at the City, should one become available, including transfer opportunities, you are strongly encouraged to apply now.

ABOUT THE POSITION:
Administrative Technicians provide a full range of technical and complex administrative support to different City administrative and operational functions. Incumbents are expected to develop knowledge in the area of assignment and work with a high degree of independence. Depending on assignment, incumbents assist management and professional staff in areas such as budget preparation and monitoring; human resources administration; program administration and coordination; contract and grant administration; project and event coordination; operational and workflow analysis, data collection, management, and reporting; and website management.

THE SUCCESSFUL CANDIDATE:The successful candidate will demonstrate a history of high-quality administrative support, transferable to effectively assist with projects and services for the related division.

Additionally, the successful candidates will have skills in:

• Establishing effective working relationships with staff at all organization levels,
• Communicating effectively with tact and diplomacy
• Prioritizing and completing multiple tasks of varying complexity and urgency in a timely and efficient manner
• Using independent judgement and managing confidential information

The successful candidate for all position assignments in this class will possess exceptional administrative, organizational, and communication skills; the ability to read, interpret, and apply complex information; initiative and skill in conducting detailed research and completing complex assignments in support of projects and programs; and be able to demonstrate proficiency with a variety of software, including spreadsheets, word processing, presentation, and database software programs. Administrative Technicians are expected to have the ability to prepare confidential and/or complex reports, letters, memoranda, meeting agendas, and other materials in support of professional and management level staff, possess the ability to use proper punctuation, spelling, and grammar, have exceptional customer service skills, and strictly maintain the security and confidentiality of information.

THE SELECTION PROCESS:Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, generic responses, or responses such as "See Resume" may not be considered.

Applicants possessing the most desirable qualifications will be invited to continue in the selection process that may consist of an application and supplemental questionnaire review, followed by department selection interviews.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.
For more information about this exciting opportunity, please contact:

Alberto Sanchez at

Examples of Duties and Responsibilities
Administrative Technicians perform varied duties by department. Examples of duties performed Citywide:

• Assist in budget preparation and review
• Conduct surveys and perform research to track and analyze administrative, fiscal, personnel, and operational performance
• Make recommendations for revisions of departmental procedures and policies
• Interpret department and City policies, procedures, rules, regulations and MOUs
• Represent the City in interdepartmental, community, and professional meetings as required
• Respond to questions and requests for assistance and information from employees, departments, and the general public
• Participate in special projects as needed
• Prepare recommendations on a variety of municipally-related subjects
• Prepare City Council reports, resolutions and ordinances, and make presentations to governmental and community bodies
• Develop control and reporting procedures and forms
• Assist with the preparation of and monitor state, federal, and other grants to ensure compliance with established regulations
• Coordinate activities with other City departments and divisions, and with outside agencies including the media
• Compose letters and memos using information provided by management staff
• Testify in court regarding the authenticity of copies of written and audio City records
• Administer programs providing specialized services
• Track and monitor completion of administrative procedures relating to industrial injuries
• Coordinate and track the processing, review, and appeal of permits
• Administer section data processing systems
• Determine training needs for individual employees in accordance with statutory requirements and legally mandated training
• Identify external technical training resources related to the department of assignment
• Maintain a master technical training plan for department positions
• Schedule and coordinate departmental new employee orientation
• Schedule department employees for training programs
• Assist professional staff in recruitment and selection activities
• Notify candidates as to their status and the timing of the selection process
• Coordinate scheduling of interviews
• Review a variety of documents for accuracy and completeness
• Additional Duties:
• Track and record cash receipts and expenditures
• Coordinate the selection and scheduling of volunteers and interns
• Internal and external web maintenance and content development
• Perform related duties as assigned

Required Qualifications
Knowledge of: Budgeting and data processing systems similar to the ones used by the City of Santa Rosa; personnel management and administrative methods and techniques; research techniques, sources of information and methods of report presentation; organization, procedures, and operating details of the section of assignment.
Ability to: Effectively plan and coordinate the administrative work of an assigned section; communicate clearly and concisely both orally and in writing; develop and maintain effective work relationships with City staff and the public; properly interpret and make decisions in accordance with laws, regulations, and policies; understand the organization and operation of the City and of outside agencies; understand, interpret, and apply a body of technical information beyond assigned department policies and procedures; produce written documents using proper punctuation, grammar, and spelling; communicate face to face and using a telephone; work cooperatively with other departments and outside agencies; use a computer keyboard to input and retrieve data.
Experience and Education: Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience - Sufficient experience providing administrative support in an organization similar to the City of Santa Rosa to demonstrate possession of the knowledge and abilities listed above; Education - Completion of high school, preferably supplemented by courses in personnel or public administration, business, and statistics.

License or Certificate: Individuals must be physically capable of operating a motor vehicle safely and possess a valid, Class C, California Driver License, OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations in the City which may or may not be reachable by public transportation.

Additional Information

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.

This job classification is in Miscellaneous Unit 7, Technical. Please click to be redirected to the City's benefits information page.
01

The purpose of this supplemental questionnaire is to gather information used to evaluate your qualifications for this position. For your application to receive further consideration, your responses must be supported by the information provided in the "Work History" section of your application. You must submit a complete application and provide clear, concise, and detailed responses to all supplemental questions by the final filing date and time. Responses such as "see resume" are not acceptable. Information included in resumes, cover letters, or other attachments will not be used to determine your eligibility and will not substitute for completing any part of the application-unless specifically requested as part of the application process. If you have not completed all required sections, please return to the application and do so before submitting. Do you understand and agree to this statement?

• Yes
• No

02

Please check the assignments you are interested in:

• Planning and Economic Development
• Police
• Future opportunities in other departments.

03

How many years of experience providing administrative support in an organization similar to the City of Santa Rosa do you possess?

• Less than two years
• At least two years but less than three years
• At least three years but less than four years
• More than four years

04

Please describe your experience coordinating or assisting with projects or programs with numerous steps or phases, multiple participants, rigid deadlines, and critical objectives. In your answer, include details about the purpose and size of the proj