WORKFORCE TRAINING & EDUCATION ADMINISTRATOR

Job No: 543879
Work Type: Full-time
Location: PHOENIX
Categories: Education/Training, Human Resources, Social Work/Human Services, Program Management

WORKFORCE TRAINING & EDUCATION ADMINISTRATOR

(BUSINESS OPERATIONS ADMINISTRATOR)

Job Location:

Address:

Arizona Correctional Industries (ACI)
4441 East McDowell Road
Phoenix, Arizona 85034
https://corrections.az.gov/

Posting Details:

Salary: $100,000.00

Grade: 26

Closing Date: 10/7/2026

Job Summary:

Are you an expert in workforce development, employer engagement, and reentry educational programming? Do you have at least 2 years of management experience with contracts, partnerships, and/or program implementation? This is the next step in your Executive-level career. Apply today!

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced training and education program developer to assume the Workforce Training & Education Administrator position. This position provides statewide leadership for workforce development, Career and Technical Education (CTE), Second Chance Reentry Centers, and Arizona Correctional Industries (ACI) workforce credentialing initiatives. Directs the design, implementation, and continuous improvement of workforce pathways that prepare incarcerated and reentering individuals for employment, economic mobility, and successful reintegration. Exercises statewide operational oversight of ACI training programs, CTE instruction, SCC service delivery, and employer-aligned credentialing. Collaborates with employers, workforce agencies, educational institutions, community partners, and governmental agencies to ensure programs meet labor market demands, comply with statutory requirements, and deliver measurable outcomes.

For further information about the Arizona Correctional Industries, visit: https://aci.az.gov/

Job Duties:

Strategic Workforce Development and Program Leadership:
- Develops and implements statewide workforce development strategies supporting ACI's training, CTE programs, and Second Chance Centers
- Establishes workforce pathways, performance measures, and program goals aligned with labor market needs, employer demand, and reentry outcomes
- Provides statewide operational oversight and recommendations to leadership regarding standards, curriculum, credentialing pathways, and employer partnerships
- Leads expansion of education, training, credentialing, apprenticeship, and employment opportunities across all complexes and SCC locations

Workforce Training, Education, and Reentry Services Oversight:
- Oversees operations of Second Chance Centers, CTE programs, and ACI's workforce training initiatives
- Ensures program quality and alignment with industry standards and employer expectations
- Directs delivery of career readiness, credential attainment, work-based learning, apprenticeships, job placement, and transition services.

Partnership Development & Stakeholder Engagement:
- Builds and maintains partnerships with employers, workforce boards, educational institutions, government agencies, and community organizations
- Promotes second-chance hiring and expands employer engagement statewide
- Represents ACI and ADCRR in workforce development forums, advisory councils, and interagency initiatives

Fiscal, Administrative & Data Management:
- Manages budgets, contracts, grants, and vendor relationships supporting workforce, CTE, and SCC operations
- Ensures compliance with federal, state, accreditation, and agency requirements
- Prepares strategic plans, performance reports, dashboards, and operational briefings for executive leadership
- Oversees data governance, reporting, and analytics for all workforce, CTE, and SCC programs
- Reports on credential attainment, program completion, employment outcomes, recidivism-related indicators, CTE performance metrics, and SCC engagement outcomes
- Uses data to drive continuous improvement, resource allocation, and program accountability

Performance Management & Leadership:
- Supervises managers responsible for ACI workforce, CTE, and SCC operations
- Leads, coaches, and develops multidisciplinary teams across multiple sites
- Establishes expectations, monitors outcomes, and drives a culture of accountability, innovation, and service excellence
- Ensures consistent statewide implementation of policies, procedures, and quality standards
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Workforce development, CTE, and reentry employment programs
- Labor market trends, employer needs, and workforce systems
- Budgeting, contract management, program evaluation, and performance measurements
- Strategic planning, organizational leadership, and continuous improvement practices

Skill in:
- Developing and implementing workforce development strategies
- Building partnerships with employers, educational institutions, and community stakeholders
- Analyzing data and evaluating program performance
- Managing programs, budgets, contracts, and multiple priorities
- Leading teams and communicating effectively with a diverse audience

Ability to:
- Provide strategic leadership for workforce and education initiatives
- Align programs with agency goals, workforce needs, and reentry outcomes
- Interpret and apply policies, regulations, and standards
- Drive accountability, innovation, and continuous improvement
- Make sound decisions and solve complex organizational challenges
- Follow federal and state regulations, accreditation standards, and compliance requirements

Selective Preference(s):

- At least 4 (four) years of experience in workforce development, employer engagement, or education program management
- At least 2 (two) years of experience managing contracts, partnerships, or program implementation
- Strong understanding of workforce policy, credentialing, and labor market alignment
- Experience working with justice-involved populations or reentry programs
- Familiarity with WIOA, ARIZONA@WORK, and industry credential systems

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:

Advertised: 23 Sep 2026 US Mountain Standard Time
Applications close: 07 Oct 2026 US Mountain Standard Time

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