Quest Diagnostics

Workforce Management Scheduler - Phlebotomy

Quest Diagnostics$77K — $83K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent required.
  • Strong knowledge of staffing tools.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Ability to prioritize, plan, and organize resources effectively.
  • Willingness to travel up to 25%.
  • Experience in a scheduling or workforce management role preferred.

Responsibilities

  • Import optimal schedules into systems and allocate employees to shifts.
  • Manage daily absences and coordinate float coverage to fill shifts.
  • Code employee absences in scheduling systems and track attendance trends.
  • Ensure appropriate scheduling of breaks, lunches, and training.
  • Collaborate with supervisors to minimize overtime on staffing assignments.
  • Monitor patient wait times and adjust staffing availability accordingly.

Benefits

  • Day 1 medical, dental, and vision for full-time employees working 30+ hours.
  • Wellness programs and annual health assessment.
  • Vacation time and 6 holidays plus 1 personal day off.
  • Financial coaching and 401(k) matching after 12 months.
  • Employee stock purchase plan and education assistance opportunities.
Full Job Description
Job Description

Workforce Management Scheduler - Phlebotomy - Gilroy, CA, Monday to Friday, 3:30 AM to 12:00 PM, with rotational weekends

Pay range: $37.45 - $40.15 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsible for handling staff callouts, coordination and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately.

Responsibilities

Team Coordination:
  • Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources. Manages daily absences and coordinates float coverage to fill uncovered shifts.

Organizational Skills/attention to detail/data analysis:
  • Codes employee's absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors. Ensure breaks, lunches and training time is appropriately entered into the schedules.

Communication/collaboration:
  • Works closely with supervisors/managers on weekday & Saturday rotations to minimize Overtime. Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.

Problem solving/Decision Making:
  • Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate


Qualifications

Required Work Experience:
  • High School diploma or equivalent.

Skills:
  • Strong knowledge/proficiency of staffing tools
  • Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)
  • Ability to prioritize, plan and organize

Required:
  • Travel up to 25%
  • High School Diploma or Equivalent

Education
  • High School Diploma or Equivalent (Required)

Work Requirements
  • Travel Required


About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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