Keurig Dr Pepper

Workforce Management Project Lead

Keurig Dr Pepper • $96K — $140K *
Burlington, MA 01803In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in Workforce Management, Time & Attendance, Scheduling, Operations, HR Technology, Payroll, or Transformation Programs.
  • Strong understanding of manufacturing and office hourly workforce management processes.
  • Experience leading Subject Matter Expert teams in complex transformation initiatives.
  • Proficient in testing, deployment, business readiness, and operational stabilization activities.
  • Exceptional stakeholder management and communication skills.

Responsibilities

  • Lead the US Workforce Management workstream and serve as the primary counterpart to the Global WFM Lead.
  • Coordinate local SMEs and represent US business requirements in the global project context.
  • Validate and review UKG Workforce Management solution designs to ensure operational needs are met.
  • Oversee and execute comprehensive testing activities for Workforce Management processes across the US.
  • Develop training materials and prepare business user teams for operational transitions.
  • Manage support activities during the hypercare phase post-deployment to ensure operational stability.

Benefits

  • Medical, Dental, and Vision coverage.
  • Disability coverage and Paid Time Off, including parental leave, vacation, and sick time.
  • 401k matching program.
  • Tuition Reimbursement for continued education.
  • Mileage Reimbursement for travel-related expenses.
Full Job Description
Job Overview:

JOB DESCRIPTION - US Workforce Management (WFM) Lead

Project Sakura | KDP COU

Location: This role will be based out of our Burlington, MA office in a hybrid capacity or anywhere in US, Remote

POSITION SUMMARY

The US WFM (Workforce Management) Lead is responsible for the successful deployment and adoption of UKG Workforce Management capabilities supporting manufacturing and office hourly workers across KDP COU in the United States.

The role leads the US WFM Subject Matter Expert (SME) team and works closely with the Global WFM Lead, HR, Payroll, Operations, Time & Attendance (T&A) workstream, Payroll workstream, business stakeholders, and implementation partners to ensure the solution supports business needs, enables accurate payroll calculations, and aligns with global Sakura standards.

The role remains actively involved throughout the project lifecycle, including solution validation, testing, deployment readiness, training, hypercare support, and business stabilization activities.

KEY RESPONSIBILITIES

US Workforce Management Leadership
  • Lead the Workforce Management workstream for the United States.
  • Act as the primary US counterpart to the Global WFM Lead.
  • Lead and coordinate local WFM SMEs and business representatives.
  • Represent US business requirements, risks, issues, and decisions within the global project team.
  • Ensure alignment between global Sakura standards and local operational requirements.
  • Drive stakeholder engagement across Operations, HR, Payroll, Workforce Planning, and business leadership teams.

Solution Design & Process Validation
  • Represent the needs of US manufacturing and office hourly workers within the Global Workforce Management workstream, with close collaboration with the Time & Attendance workstream for office hourly worker requirements and the Payroll workstream to ensure accurate payroll calculations.
  • Review and validate UKG Workforce Management solution designs covering Time & Attendance, Scheduling, Labor Management, Workforce Planning, Overtime Management, Shift Management, and Absence processes.
  • Support adoption and optimization of existing UKG Workforce Management capabilities within Keurig operations.
  • Lead business review and validation activities for new Time & Attendance and Scheduling capabilities being introduced for Peet's operations.
  • Ensure business requirements, labor rules, attendance policies, operational practices, and compliance requirements are addressed.
  • Support fit-to-standard workshops and solution design reviews.

Testing & Deployment Readiness
  • Lead UKG Workforce Management testing activities across the United States.
  • Coordinate participation of local SMEs, supervisors, payroll teams, planners, managers, and business representatives.
  • Actively participate in SIT (Systems Integration Test), UAT (User Acceptance Test), End-to-End, Payroll Integration, and deployment testing activities.
  • Validate Time & Attendance, Scheduling, Workforce Planning, overtime, absence management, and payroll integration processes in close collaboration with the Payroll workstream to ensure accurate payroll calculations.
  • Support defect triage, issue resolution, retesting, and business sign-off activities.
  • Lead workforce-related data validation activities.
  • Support cutover planning, deployment readiness, and go-live execution.

Training & Business Readiness
  • Lead UKG Workforce Management readiness activities across impacted business functions.
  • Build and lead a network of WFM SMEs and local champions.
  • Support development and delivery of training materials, workshops, and knowledge-transfer sessions.
  • Ensure managers, supervisors, planners, HR teams, payroll teams, and business users are prepared to operate in the future-state environment.
  • Drive successful adoption of UKG Workforce Management processes and tools across the organization.

Hypercare & Stabilization
  • Lead Workforce Management support activities during hypercare and stabilization period following go-live.
  • Coordinate SME support and issue resolution activities during the interim operational support phase.
  • Monitor solution adoption, operational readiness, workforce process effectiveness, and user experience.
  • Partner with Global WFM, IT, Payroll, the Payroll workstream, and implementation partners to resolve business-critical issues and support accurate payroll calculation outcomes.
  • Support business teams until steady-state support structures are fully established.
  • Ensure successful transition from project support into business-as-usual operations.
  • Other Responsibilities may include
  • HRBP support for US Manufacturing locations, or client groups, including but not limited to deployment of new initiatives, investigations, project work etc
  • Represent US Manufacturing locations on additional transformation projects


ACCOUNTABILITIES

The US Workforce Management Lead is accountable for:
  • Successful deployment of UKG Workforce Management capabilities supporting US manufacturing and office hourly workers, including close alignment with the Time & Attendance workstream for office hourly worker requirements and the Payroll workstream to ensure accurate payroll calculations.
  • Leadership and coordination of the US WFM SME network.
  • Successful implementation of Time & Attendance and Scheduling capabilities across impacted business functions.
  • Adoption of UKG Workforce Management processes and tools across the organization.
  • Completion of testing, deployment, cutover, and go-live readiness activities.
  • Training and readiness of managers, supervisors, planners, payroll teams, and business users.
  • Successful execution of hypercare and stabilization activities.
  • Transition to future-state business operations and support structures.
  • Delivery of Sakura milestones supporting KDP COU transformation objectives.

Total Rewards:
  • Salary Range: $96,800 - $140,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility

Requirements:
  • 8+ years of experience in Workforce Management, Time & Attendance, Scheduling, Operations, HR Technology, Payroll, or Transformation Programs.
  • Strong understanding of manufacturing and office hourly workforce management processes, including where close collaboration with the Time & Attendance workstream is required for office hourly workers.
  • Experience with Time & Attendance, Scheduling, Labor Management, and Workforce Planning processes.
  • Experience leading SME teams and business workstreams within complex transformation programs.
  • Experience with testing, deployment, business readiness, and operational stabilization activities.
  • Strong stakeholder management and communication skills.
  • Ability to collaborate effectively with both business leaders and global project teams.
  • Hands-on approach with willingness to actively support testing, deployment, hypercare, and issue resolution activities.

Preferred
  • Experience with UKG Workforce Management or comparable platforms.
  • Experience supporting large manufacturing and office hourly employee populations.
  • Experience with Payroll and HCM integrations.
  • Experience in multi-site operational environments.
  • Experience supporting transformation, carve-out, or Transition Service Agreement (TSA) transition programs.


Successful candidates will also demonstrate these additional qualifications:
  • Ability to understand business goals and then design & implement new approaches, policies and procedures to affect continual improvements in business objectives
  • Bias for action as evidenced through proactive, innovative and value-creating solution implementation
  • Comfortable navigating ambiguity within a complex, dynamic and rapidly changing business environment
  • Seamlessly transition between strategic thinking and tactical execution while prioritzing the most impactful work amidst multiple competing priorities

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

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Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ
KDP
* Ladders Estimates

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