MGM Resorts International

Workforce Management Manager - South Portfolio

MGM Resorts International$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 21 years of age or older
  • 2+ years of relevant workforce management experience
  • Familiarity with workforce systems and scheduling strategies
  • Strong background in information technology
  • Experience in process improvement and statistical analysis

Responsibilities

  • Manage HR tasks including hiring, training, and coaching staff
  • Implement departmental policies as directed by the Workforce Management Director
  • Provide direction for budgeting and departmental operations
  • Develop and implement staffing goals for the property
  • Conduct special reports with senior management to identify cost savings
  • Adjust staffing for special events while ensuring compliance
  • Oversee timeliness of schedule creation and delivery
  • Advise business units on labor management and scheduling

Benefits

  • Wellness incentive programs
  • Discounts on hotel, food, retail, and entertainment
  • Free meals in employee dining area
  • Free parking for employees
  • Health and income protection benefits
  • Opportunities for professional and personal development
Full Job Description
Las Vegas, Nevada

THE JOB:
As the Workforce Management Manager, you will ensure the day-to-day operations of the workforce management department are seamless. This will encompass monitoring and evaluating the staffing levels, business volume efficiency, and correlated customer satisfaction results for all areas of the property. This position requires a strong background in information technology, process improvement experience and statistical analysis.

THE DAY-TO-DAY:
  • Manage Human Resources responsibilities for assigned department to include hiring, training, coaching, creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
  • Implement Workforce Management departmental policies and procedures as directed by the Workforce Management Director
  • Provides input and direction into the development and monitoring of business plan, fiscal budgets, and department operations to produce both short and long-term profitability
  • Develop and implement department goals for the entire property in regard to FTE's, vacation quotas and scheduling
  • Performs special adoreports working with senior management and auditing Virtual Roster/Kronos for cost savings opportunities
  • Adjust staffing needs based on special events, large party reservations, table games/slot tournaments while maintaining compliance with scheduling to include departments covered by collective bargaining agreements
  • Ensuring the timeliness of schedule creation and delivery to the standards as set out by the Director/Manager and expectations of the business unit
  • Work with complex department heads to adjust staffing models and approve schedule changes independently as necessary
  • Actively advise and provide guidance to the business units around scheduling, labor management and leave management
  • Assume responsibilities of the Workforce Management Director in their absence


THE IDEAL CANDIDATE:
  • Must be 21 years of age or older
  • 2+ years of prior relevant experience required
  • Prior workforce management experience, including familiarity with workforce systems, scheduling strategies, and labor management practices


THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19347

Are you ready to JOIN THE SHOW? Apply today!

About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ

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