Workforce Forecasting Manager

ULINE

$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 2+ years in workforce management leadership role.
  • 3+ years experience in workforce forecasting and software, including demand planning and trend analysis.
  • Advanced Excel skills including complex formulas and data analysis.
  • Excellent organizational and communication skills.

Responsibilities

  • Build data-driven workforce forecasts for Customer Service teams to meet demand.
  • Lead and develop the WFM Forecasting team to foster collaboration and high performance.
  • Partner with Customer Service leaders to align staffing strategies with demands and trends.
  • Monitor and refine forecast performance to enhance accuracy and meet operational goals.
  • Identify and recommend enhancements to forecasting processes and tools.

Benefits

  • Complete health insurance coverage and a 401(k) with a 6% employer match starting day one.
  • Multiple bonus programs available.
  • Generous paid holidays and time off.
  • Tuition Assistance Program for professional continuing education.
Full Job Description

Workforce Forecasting Manager

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

As Workforce Forecasting Manager, you'll lead the workforce forecasting strategy that keeps our teams ready to deliver legendary customer experiences across North America. Use data, trends and business insights to improve workforce planning and support the continued growth of a stable, industry-leading company.

Position Responsibilities

  • Build data-driven workforce forecasts that help Customer Service teams stay ahead of customer demand across North America.

  • Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance and continuous improvement.

  • Partner with Customer Service leaders and cross-functional teams to align staffing strategies with customer demand and business trends.

  • Monitor forecast performance and refine planning approaches to improve accuracy and support operational goals.

  • Identify opportunities to enhance forecasting processes, tools and reporting, presenting recommendations that drive business decisions.

Minimum Requirements

  • Bachelors degree.

  • 2+ years in a workforce management leadership role.

  • 3+ years of workforce forecasting and software experience, including demand planning and trend analysis.

  • Advanced Excel skills, including complex formulas and data analysis.

  • Excellent organizational and communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

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