Workforce Forecasting Manager

ULINE

$85K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Minimum 2 years in workforce management leadership.
  • At least 3 years of workforce forecasting and software experience.
  • Strong proficiency in advanced Excel for data analysis.
  • Exceptional organizational and communication skills.

Responsibilities

  • Develop data-driven workforce forecasts for Customer Service teams.
  • Lead and foster the WFM Forecasting team with a focus on collaboration.
  • Collaborate with Customer Service and cross-functional teams to align staffing with demand.
  • Analyze forecast performance and refine strategies for accuracy.
  • Identify and recommend enhancements to forecasting processes and tools.

Benefits

  • Comprehensive health insurance and 401(k) with a 6% employer match from day one.
  • Eligible for multiple bonus programs.
  • Generous paid holidays and time off.
  • Tuition Assistance Program for professional development.
Full Job Description
Workforce Forecasting Manager

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

As Workforce Forecasting Manager, you'll lead the workforce forecasting strategy that keeps our teams ready to deliver legendary customer experiences across North America. Use data, trends and business insights to improve workforce planning and support the continued growth of a stable, industry-leading company.

Position Responsibilities

  • Build data-driven workforce forecasts that help Customer Service teams stay ahead of customer demand across North America.
  • Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance and continuous improvement.
  • Partner with Customer Service leaders and cross-functional teams to align staffing strategies with customer demand and business trends.
  • Monitor forecast performance and refine planning approaches to improve accuracy and support operational goals.
  • Identify opportunities to enhance forecasting processes, tools and reporting, presenting recommendations that drive business decisions.


Minimum Requirements
  • Bachelor's degree.
  • 2+ years in a workforce management leadership role.
  • 3+ years of workforce forecasting and software experience, including demand planning and trend analysis.
  • Advanced Excel skills, including complex formulas and data analysis.
  • Excellent organizational and communication skills.


Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.


Employee Perks
  • Café featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.


Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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