SAIC

Workflow Manager

SAIC • $110K — $130K *
Alexandria, VA 22304In-Person
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • ACTIVE TS/SCI clearance and US citizenship required
  • Bachelor's degree with 10+ years of experience, or Master's with 8+, or PhD/JD with 5+ years
  • Proven track record in correspondence management and workflow coordination
  • Familiarity with CATMS or similar systems
  • Experience supporting senior executives in government or military contexts
  • Strong problem-solving and communication skills, particularly with senior leadership
  • Proficient in writing, editing, and MS Office applications

Responsibilities

  • Monitor task management systems to track and prioritize tasks
  • Triage incoming tasks and follow up on outstanding actions
  • Draft and review correspondence and reports for clarity and adherence to standards
  • Validate documents for compliance with leadership expectations
  • Prepare briefing materials and supporting documents for senior reviews
  • Serve as a liaison for correspondence with various government entities
  • Provide customer service via phone, email, and in-person communications
  • Safeguard classified materials per compliance guidelines

Benefits

  • Opportunity to work in a dynamic and high-pressure environment
  • Full-time, onsite role located at the Mark Center in Alexandria, VA
  • Engagement with senior leadership and external stakeholders
  • Potential for process improvement and workflow enhancement initiatives
  • Contribution to high-level government and military correspondence management
Full Job Description
Job Description

SAIC is hiring a Workflow Manager to provide critical support to the Deputy Assistant Secretary of War (DASW) Science, Technology, and Program Protection (S&T PP). This role requires exceptional organizational skills, attention to detail, and the ability to manage high-level correspondence and workflow processes in a dynamic and high-pressure environment. The ideal candidate will ensure all correspondence and tasking are managed effectively, tracked accurately, and delivered in compliance with established protocols and deadlines.

This position is 100% onsite at the Mark Center in Alexandria, VA.

Job Responsibilities:
  • Monitor the Correspondence and Task Management System (CATMS) to ensure tasks are accurately tracked, prioritized, and completed within defined timelines.
  • Triage incoming tasks, assign appropriate priorities, and proactively follow up on outstanding actions.
  • Ensure senior leader decisions are communicated clearly and accurately via prepared correspondence
  • Draft, review, and edit correspondence, reports, and tasking packages for clarity, completeness, and adherence to established formats and standards.
  • Validate documents for logical structure, compliance, and alignment with senior leadership expectations.
  • Prepare briefing materials, reports, and supporting enclosures for senior-level review and approval.
  • Serve as a primary point of contact for coordinating correspondence with internal teams and external stakeholders, including OSW Front Offices, Joint Staff, Defense Agencies, Congress, and other government organizations.
  • Professionally engage with senior leadership and stakeholders to ensure efficient task execution and issue resolution.
  • Provide excellent customer service via phone, email, and in-person communication.
  • Maintain accountability and organization of both electronic and hard-copy correspondence files.
  • Ensure all correspondence control systems reflect real-time task status and document tracking.
  • Safeguard classified materials, ensuring proper handling, storage, and destruction in compliance with DoDM 5200.01 guidelines.
  • Analyze correspondence and documentation for accuracy, consistency, and completeness.
  • Recommend improvements to workflow processes and communication strategies to enhance efficiency and effectiveness.
  • Identify gaps or bottlenecks in the correspondence workflow and propose actionable solutions.


Qualifications

Required Qualifications:
  • ACTIVE TS/SCI clearance and US citizenship.
  • Bachelors and ten (10) years or more of related experience; OR Masters and eight (8) years or more experience; OR PhD or JD and five (5) years or more experience.
  • Demonstrated experience in correspondence management and workflow coordination.
  • Experience with CATMS (Correspondence and Task Management System) or similar systems.
  • Experience supporting Senior Executives in Government, Military (DoW Flag/General Officers), or Private Sector (Chief level) environments.
  • Strong problem identification/resolution skills, flexibility, initiative, and a proven ability to communicate and work with senior executives efficiently and effectively (to include experience interfacing/communicating with senior executive leadership in government or industry).
  • Strong experience in writing and editing memos and required correspondence.
  • Excellent computer skills in MS Office (Word, Excel, PowerPoint).
  • Excellent organizational and interpersonal skills.

Desired Qualifications:
  • At least 10 years of direct administrative support experience with senior-level military or civilian officials.
  • Experience with OUSW.


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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