Position Summary

KPI Solutions is seeking an on-shore Workflow Architect to own the technical direction of our workflow orchestration platform and to provide day-to-day technical leadership over our CapBPM development partner. This is a dual-mandate role: set and govern the architectural direction of the Conductor/Workflow domain while ensuring the CapBPM team delivers against that direction with quality and velocity. The Workflow Architect reports into KPI Product Development & Delivery and serves as the single accountable technical authority for workflow across the Opto WES platform.

Reporting & Structure
• Reports to: Director, Product Development & Delivery (KPI Solutions).
• Location: On-shore (US-based); coordinates across on-shore and offshore engineering teams.
• Partner oversight: Provides technical direction and delivery oversight to the CapBPM workflow engineering team (vendor-staffed).
• Collaborates with: Platform architects, Product Owners, DevSecOps, and project delivery leads.

Key Responsibilities

Workflow Direction & Architecture
• Own the architectural direction and roadmap for the workflow/orchestration domain within the Opto WES platform.
• Define standards, reference patterns, and design guardrails for workflow modeling, deployment, and runtime behavior.
• Drive resolution of architectural debt, including elimination of per-customer workflow-copy anti-patterns in favor of a configurable, multi-tenant-aware model.
• Evaluate and make recommendations on workflow engine strategy (e.g., licensing, total cost of ownership, and migration considerations), supporting decisions with cost-benefit analysis and proof-of-concept evidence.
• Author and maintain blueprint definitions, decision memos, and ARB-ready architecture artifacts.

CapBPM Team Leadership & Delivery
• Provide day-to-day technical direction to the CapBPM engineering team, translating architectural intent into actionable, well-scoped work.
• Review designs and implementations for adherence to standards, quality, and platform alignment before merge and release.
• Manage technical flow-down and intake for the CapBPM team, reducing go-to-person dependencies through documented patterns and clear ownership.
• Track delivery health (estimate accuracy, carry-over, completion, defect spillover) and escalate risks to KPI leadership.
• Partner with the vendor on staffing mix, ramp, and capability gaps relative to roadmap demand.

Cross-Functional & Governance
• Represent the workflow domain in Architecture Review Board (ARB) sessions and platform roadmap planning.
• Coordinate workflow dependencies with product, project delivery, and DevSecOps teams across active client implementations.
• Provide executive-ready reporting on workflow direction, delivery status, and key decisions.

Requirements
• 8+ years in software engineering with deep experience designing and operating workflow/BPM or orchestration systems (e.g., Camunda, Flowable, or equivalent).
• Demonstrated architecture ownership of a production platform, including standards definition and design governance.
• Strong backend engineering foundation: Java / Spring Boot, REST integration, and microservice patterns.
• Experience providing technical leadership to distributed or vendor-staffed engineering teams.
• Proven ability to make and defend technology decisions using cost-benefit analysis, TCO modeling, and proof-of-concept work.
• Excellent written communication, including architecture documentation and executive-level reporting.

Preferred Qualifications
• Experience in WES / WMS, warehouse automation, or industrial orchestration domains.
• Familiarity with multi-tenant configuration strategies and platform consolidation initiatives.
• Exposure to BPM licensing negotiation and migration planning.
• Experience operating within an Agile / SAFe PI planning cadence.

Year 1 Success Criteria
• Measurable progression of existing published, agreed workflow architecture direction with a defined blueprint and standards set.
• Measurable improvement in CapBPM team delivery health and reduction in architectural debt.
• A decision-ready recommendation on workflow engine strategy backed by CBA and TCO analysis within 60 days.
• Established, repeatable intake, workstreams, and review processes that reduce single-point-of-knowledge risk.

Benefits

What we Offer:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Care Concierge Service
• 401(k) Retirement Plan (Pre-tax & Roth)
• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
• Pet Insurance
• Milk Stork Program
• Wellness Program with gift card redemption and wellness challenges
• Paid Time Off (Vacation, Sick & 10 Holidays)
• Training & Development

At KPI Solutions, you'll be part of a team that values innovation, accountability, and continuous improvement. This is more than a reporting role-it's an opportunity to make a measurable impact on project success and business performance.