Work You'll Do

As a US Delivery Center Solution Specialist on the team, you will:

• Provide ongoing support for Extend integrations between Workday Financials and external systems
• Monitor, troubleshoot, and resolve integration errors and failures in Workday Financials
• Manage support tickets, document issues, and track resolutions using service management tools
• Perform routine configuration updates and enhancements to existing integrations
• Support Workday release testing and apply integration-related patches as needed

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Emerging ERP Solutions offering drives business transformation and on-going operations for emerging cloud-based solutions to improve performance and agility of the organizations.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Workday Extend Certified and/or Workday Integrations Certified
• 2+ years of experience in Workday Integrations to include the following;
• Understanding of authentication methods commonly used with Workday integrations
• Experience with the Extend extension to integrations workstreams in Workday
• Experience working on triage, issue resolution, and incident management
• Client facing operational support
• Delivery Center Location & Travel Requirements:
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

Preferred:

• Experience working in a consulting, shared services, or client-facing delivery environment