Work You'll Do

As a US Delivery Center Solution Specialist on the team, you will:

• Support the team by monitoring, troubleshooting, and resolving data conversion errors and issues encountered during validation cycles in Workday
• Review and address data migration support tickets, document conversion issues, and track resolutions using service management tools
• Help perform routine data mapping updates, cleansing activities, and enhancements to existing data conversion scripts or templates
• Support Workday release testing and apply conversion-related updates or data load patches as needed
• Troubleshoot reporting and data issues through root-cause analysis across Workday Financials configuration, security, business processes, and effective-dated transactions, and document findings and resolutions

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Emerging ERP Solutions offering drives business transformation and on-going operations for emerging cloud-based solutions to improve performance and agility of the organizations.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Workday Core Financials Certified
• 2+ years of Workday Financials conversion experience to include the following;
• Experience with Workday conversion data mappings and specification documentation
• Experience working on triage, issue resolution, and incident management
• Client facing operational support
• Delivery Center Location & Travel Requirements:
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

Preferred:

• Experience working in a consulting, shared services, or client-facing delivery environment