The Senior Analyst, HR Technology serves as a subject matter expert for the organization’s Human Resource Information Systems, with primary responsibility for Workday operational support and optimization. This role serves as the primary operational partner to HR COEs, Product, and IT engineering, supporting production issues, data maintenance, user inquiries, testing, and data quality initiatives.
The Senior Analyst plays a critical role in translating business needs into requirements, performing user acceptance testing during enhancement and major initiative implementation, ensuring maintenance of accurate and reliable HR data, and leading change management and training activities.
Essential Job Functions:
- Serve as the primary HRIS analyst for Workday, providing day-to-day production support, issue resolution, and system operational maintenance.
- Lead and support Workday modules such as Core HCM, Compensation, Benefits, Absence, Talent and Performance, Recruiting.
- Provide functional guidance to HR partners on Workday processes, transactions, and operational best practices.
- Partner with HR and business stakeholders to identify optimization opportunities across Workday ecosystem.
- Partner with product and engineering team to configure, test, and deploy Workday business process frameworks, security, reports, dashboards, and integrations to meet the HR function and business needs.
- Partner with engineering team on system upgrades, feature releases, and regression testing.
- Assess new feature impacts and coordinate communication and training activities.
- Lead user acceptance testing (UAT) for Workday enhancements, major initiative implementations, and upgrades.
- This includes test scenario definition and test execution, defect logging, and validation in coordination with HR functional area subject matter experts.
- Lead data cleansing initiatives, including identifying root cause analysis, coordinating fixes with Engineering, and implementing preventive controls.
- Perform regular data audits to ensure accuracy and completeness of employee and organizational data and compliance with internal policies and regulatory requirements.
- Provide advanced reporting and analytics support using Workday reporting and third-party reporting tools to support business decision making.
- Develop and maintain HRIS documentation, user job aides, standard operating procedures. Support change management initiatives, deliver training to end users.
- Support inbound and outbound data exchanges with third party vendors by validating files, reconciling data, and escalating issues to Engineering as needed.
- Monitor system issues, trends, and recurring data problems; proactively recommend operational improvements.
- Demonstrate FINRA’s values.
- Collaborate, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.
Required Education/Experience:
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field and a minimum of seven (7) years relevant work experience.
- 3+ years hands-on configuration experience with Workday HCM core modules (HCM, Compensation, Benefits) and at least one of: Recruiting, Talent, Performance.
- 3+ years of HRIS experience with a strong focus on Workday operational support.
- Hands-on experience with Enterprise Interface Builders (EIBs), mass data loads, and data corrections in Workday.
- Strong analytical and problem-solving skills with high attention to detail.
- Demonstrated experience supporting production environments, handling tickets, and resolving operational and data related issues.
- Strong understanding of HR data structures, downstream impacts, and data quality management.
- Excellent communication skills and the ability to interface with business stakeholders at all levels, ability to translate operational issues into clear requirements for technical teams.
- Strong writing ability, including strong technical writing ability for system documentation, business requirements, and user training materials.
Preferred Qualifications:
- Workday Pro Certifications in Core HCM, Compensation, Benefits, Recruiting, Talent and Performance.
- Experience supporting UAT testing, including test planning, execution, and defect management.
- Experience with Agile software development methodologies.
Work Conditions:
- Hybrid work environment, with defined in-person presence requirements.
- Extended hours outside normal business hours may be required.
For work that is performed in Los Angeles and San Francisco, CA, CO, CT, IL, PA, MA, MD, VA, WA, DC, NY, NJ, WA please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations.
Boston, MA: $112,300 - $202,500
Chicago, IL: $107,500 - $194,100
Denver, CO: $97,700 - $176,100
Jericho, NY: $112,300 - $202,500
Jersey City, NJ: $117,200 - $211,400
Philadelphia, PA: $107,500 - $194,100
New York, NY: $117,200 - $211,400
Rockville, MD: $112,300 - $202,500
Tysons, VA: $112,300 - $202,500
Washington, DC: $112,300 - $202,500
Woodbridge, NJ: $112,300 - $202,500
Connecticut State: $97,700- $211,400
Washington State: $97,700- $211,400
#LI-Hybrid
To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.
Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.
Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
Time Off and Paid Leave*
FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program starting at 15 days of paid time off (increasing with years of service, up to 25 days), 5 personal days, and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.
*Based on full-time schedule
