Deloitte

Workday Post-Implementation HCM & FIN Delivery Senior Consultant

Deloitte • $100K — $130K *
Houston, TX 77084In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years delivering Workday solutions
  • 2+ years AMS/O&M support experience with Workday HCM and/or FIN
  • 1+ year leading troubleshooting and maintenance of Workday systems
  • Active Workday HCM Certification
  • Bachelor's degree in a relevant field
  • Legally authorized to work in the U.S. without sponsorship

Responsibilities

  • Serve as primary contact for Workday HCM and FINs AMS/O&M
  • Lead daily delivery of Workday AMS support services
  • Oversee incident, problem, and request management activities
  • Partner with stakeholders to design and deploy Workday enhancements
  • Coach and coordinate a delivery team of 6-8 resources

Benefits

  • Hybrid work model with co-location expectations
  • Maximum 10% overnight travel for client projects
  • Opportunities for professional development and training
  • Emphasis on teamwork and knowledge sharing
  • Supportive environment for continuous process improvement
Full Job Description
Work You'll Do

As a Delivery Senior Consultant on the team, you will be responsible for:
  • Serving as the primary point of contact for Workday HCM and FINs Application Managed Services (AMS)/Operations & Maintenance (O&M)
  • Leading day-to-day delivery of Workday AMS support services across HCM and FINs
  • Overseeing incident, problem, and request management activities, including triage, root-cause analysis, prioritization, escalation, and end-to-end resolution of production issues
  • Partnering with functional, technical, and client stakeholders to design, test, and deploy Workday enhancements and fixes that improve system performance, usability, and operational effectiveness
  • Coaching and coordinating a team of 6-8 delivery resources, driving accountability, quality, knowledge sharing, and continuous process improvement
A successful candidate would possess these skills:
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others
Qualifications

Required:
  • 5+ years of professional experience delivering Workday solutions
  • 2+ years of AMS/O&M support experience with Workday HCM and/or FIN
  • 1+ years of experience with leading the troubleshooting, optimization, and maintenance of Workday systems
  • Actively Workday HCM Certified
  • Bachelor's degree
  • Center Location & Travel Requirements:
    • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
    • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Center location, Geo-Hub location, approved site, or project location
    • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
    • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
  • Experience with Workday AMS/O&M for government clients
  • Prior management consulting experience

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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