Workday Configuration Analyst – Advanced Compensation & Benefits

Copeland

$80K — $110K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in IT, HR, Business Administration, or related field.
  • 2-3 years of experience in Workday functional support or similar role.
  • Strong knowledge of Workday modules including HCM, Recruit, Compensation, Benefits, Talent and Learning.
  • Experience with system configuration, testing, and implementation.
  • Excellent problem-solving and analytical skills.

Responsibilities

  • Assist in configuring and maintaining Workday modules to meet business needs.
  • Provide Tier 2 support for Workday, resolving user issues.
  • Troubleshoot complex system issues related to Workday modules, focusing on Advanced Comp and Benefits.
  • Collaborate with Tier 1 support, IT, and HR groups to resolve issues.
  • Conduct root cause analysis and implement preventative solutions.
  • Participate in system upgrades, testing, and new feature implementations.
  • Maintain documentation of support activities and system configurations.

Benefits

  • Work from home flexibility available.
  • Opportunity to work in a global, multi-divisional business environment.
  • Gain hands-on experience with cutting-edge HR technology and practices.
  • Collaborative work culture that emphasizes teamwork and communication.
  • Continuous learning and professional development opportunities.
Full Job Description
Please Note: Applicants must be legally authorized to work in the United States without current or future employer sponsorship. Candidates requiring visa sponsorship now or in the future, including those on H-1B, F-1 (OPT/STEM OPT), L-1, B, J-1, TN, or other temporary work visas, will not be considered. We are looking for a Workday Analyst who will be responsible for providing Tier 2 functional support for the Workday system. This position involves resolving and addressing complex issues and support with the HR systems within the Copeland business units, in a global, multi-divisional business environment. Responsibilities: - Assist in the configuration and maintenance of Workday modules to meet business requirements. - Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries. - Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support. - Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required. - Conduct root cause analysis and implement solutions to prevent recurrence of issues. - Participate in system upgrades, testing, and implementation of new features and functionalities. - Maintain documentation of support activities, issue resolutions, and system configurations. - Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations. - Adheres to the defined processes and procedures as well as the company's policies. - Performs other tasks assigned by the direct manager or management, in connection with the responsibilities of the position or compliance with the law. Requirements - Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field. - Minimum of 2-3 years of experience in Workday functional support or a similar role. - Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning. - Experience with system configuration, testing, and implementation. - Excellent problem-solving and analytical skills. - Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams. - Ability to work independently and as part of a team in a global and extremely fast-paced environment. - Ability to work effectively in a team environment. - Excellent organizational, interpersonal, and written communication skills. - Authorization to work in the United States now and in the future without sponsorship. Sponsorship will not be provided for this role. #LI-Remote #LI-KC2

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