Essential Functions:
• Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels
• Create processes and standard operating procedures leveraging current procedures from Lowe's
• Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
• Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
• Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
• Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
• Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts.
• Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
• Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
• Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support
Minimum Requirements:
• Bachelor's Degree
• 3-5 years' experience handling store/field support questions and solving business problems.
• 3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience.
Preferences:
• Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
• Experience with Blue Yonder Warehouse Management System.
• Experience with training and presenting new information to associates.
• Experience supporting or managing a third party provider.
Pay Range: $61,600.00 - $102,900.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
