Windows/Red Hat Field Support Services Analyst

Peraton

$86K — $138K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years experience with a BS, 3 years with an MS, or 9 years equivalent work experience
  • Active/current DoD Top Secret (SCI) clearance required
  • Ability to achieve DoD Directive 8570 Information Assurance compliance (Security+ certification) within 3 months
  • Technical expertise in Microsoft and Linux OS: Windows 11, Server 2019/2022, and RedHat 7.x/8.x/9.x
  • Strong background with networking and system administration
  • Proficient in SQL, PowerShell, Active Directory, and virtualization
  • Effective oral and written communication skills

Responsibilities

  • Provide system administrator support for TMPC products
  • Troubleshoot and resolve system/software issues
  • Maintain and update systems with security and software patches
  • Assist in system upgrades and installations
  • Offer help desk support for TMPC products
  • Investigate and document software discrepancies
  • Support cybersecurity accreditation, including ACAS/NESSUS scanning
  • Monitor system performance and ensure product quality
  • Assist in test events and fulfill customer requirements

Benefits

  • Collaboration in a team-oriented DoD environment
  • Opportunities for skill development within cybersecurity
  • Hands-on experience with advanced mission planning products
  • Engagement with the U.S. Navy and defense operations
  • Potential for overtime, shift differentials, and discretionary bonuses
Full Job Description
Responsibilities

Peraton is searching for a full time, Field Service Engineer to support our customer site at the Washington Planning Center (WPC) at the Washington Navy Yard, DC. As a Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Peraton. You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD environment.

 

This is a broad range Field Service Engineer that will provide expertise with the configuration, maintenance, and troubleshooting of Microsoft/Linux OS: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x. 

 

Candidate responsibilities include:

  • Provide TMPC system administrator support
  • Troubleshoot and diagnose system/software issues
  • Maintain systems with software and security updates
  • Support system upgrades/installations
  • Help desk support for TMPC products
  • Investigate and report software discrepancies
  • Support cyber security accreditation of TMPC (to include ACAS/NESSUS scanning)
  • Monitor system performance and product assurance
  • Support test events and other related customer requirements

 

Qualifications

 

What you will need:

 

  • Education: 5 years with BS degree, 3 years with MS, and 0 years with a PhD, or at least 9 years of related work experience in lieu of degree
  • Must be U.S. Citizen and hold an active/current DoD Top Secret (SCI) clearance
  • Must have or within 3 months obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and within 6 months obtain Computing Environment compliance
  • Technical knowledge and experience with Microsoft products, including: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x Operating Systems, SQL; PowerShell, and Office; Microsoft SQL Server or SQL Server Management Studio, Active Directory, RedHat Virtualization
  • Strong Windows background – Windows/RedHat
  • General knowledge of networking
  • Possess good oral and written skills

 

DESIRED SKILLS

  • Possess software and/or systems engineering skills
  • Operational knowledge of TMPC
  • Prior U.S. Navy experience with Tomahawk background

 

Target Salary Range$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

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