Job Summary Position Title: Windows Administration & Lab Engineer - Lead Location: Redmond, WA Salary: $90,000/Annum Infrastructure & Lab Environment Management - Build, maintain, and support secure lab environments for Windows development, testing, validation, and deployment readiness.
- Perform rack-and-stack activities, structured cabling, port mapping, power validation, and environmental readiness checks.
- Manage PDU, KVM, networking, server onboarding, and hardware deployment activities.
- Coordinate lab moves, expansions, hardware refreshes, and facility-related changes.
Server & Platform Engineering - Manage server lifecycle activities including:
- BIOS/Firmware updates
- RAID/NIC configuration
- BMC/iDRAC/iLO administration
- Hardware diagnostics and replacement
- OS provisioning and imaging through PXE/MDT and golden images
- Support Windows Server and Windows Client environments used by engineering teams.
Test Infrastructure Support - Maintain production-quality test labs supporting:
- Windows Client
- Windows Server
- Fundamentals / ServPerf
- FunGates
- Compat Discovery Operations
- Ensure machines, controllers, pools, and test environments remain operational and ready for validation activities.
Incident Response & Break-Fix - Troubleshoot hardware, software, network, deployment, controller, replication, and lab infrastructure issues.
- Drive RCA (Root Cause Analysis) and corrective actions for recurring problems.
- Coordinate Sev incidents and operational escalations with Microsoft engineering teams.
Lab Operations Responsibilities Operational Ownership - Own day-to-day lab operations and service delivery.
- Ensure operational monitoring, patching, backup/recovery, and service availability.
- Maintain SLA compliance and operational reporting.
Asset & Inventory Management - Manage:
- Hardware inventory
- Asset tracking
- Equipment checkout/return
- Device onboarding
- Asset audits
- Hardware relocation and disposal
- Ensure inventory accuracy and audit readiness.
Compliance & Security - Ensure alignment with Microsoft Compliance Framework (MCF).
- Maintain auditability, security controls, access management, and lab governance.
- Coordinate security reviews, access requests, and change approvals.
Change & Release Management - Plan and execute:
- Infrastructure migrations
- Hardware refreshes
- Lab relocations
- Server transitions
- Deployment readiness activities
- Document changes and obtain stakeholder approvals.
The pay range for this role is $85,000 - $90,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
