WICS Team Supervisor

State of Wisconsin Division of Personnel Management

$114K — $135K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory or lead worker experience in IT.
  • Proven track record in managing IT projects effectively.
  • Ability to foster and maintain positive relationships with stakeholders.
  • Experience with offender management systems preferred.
  • Background in overseeing enterprise-wide software development teams.

Responsibilities

  • Lead the management of offender management software and staff scheduling applications.
  • Define multi-year development roadmaps for enterprise applications.
  • Supervise a diverse IT team including project managers and developers.
  • Oversee all phases of the systems development life cycle.
  • Coordinate upgrades and ongoing support for applications.
  • Resolve hardware/software requests and customer service issues.
  • Advise on business opportunities related to enterprise applications.

Benefits

  • Generous leave time including at least 3.5 weeks of vacation and 9 paid holidays.
  • Affordable health, dental, vision, and life insurance options.
  • Comprehensive pension plan providing lifetime retirement payments.
  • Access to a tax-advantaged 457 retirement savings plan.
  • Well Wisconsin Program for health and well-being motivation and incentives.
  • Employee Assistance Program for health and personal support resources.
  • Qualified for Public Service Loan Forgiveness program.
Full Job Description
Position Summary

The Wisconsin Integrated Corrections System (WICS) supervisor position provides leadership and management of enterprise applications including the offender management software application and staff scheduling application. This position assists and advises the DOC Apps Section Chief on priorities, hardware/software requests, business opportunities and customer service issues related to their enterprise applications.

Key responsibilities include defining multi-year application development roadmaps, and managing all phases of the systems development life cycle, including upgrades and ongoing support. Key leadership activities include the daily supervision over a team of IT professionals, comprised of project managers, business analysts, developers, solution architects, and support roles. Key activities of the team include coding, configuration, integration, and report writing.

Salary Information

The starting pay is between $114400 and $135657 per year, plus excellent benefits. Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. The pay schedule/range is 70-02. A two-year Career Executive trial period is required.

In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

  • Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
  • Insurance : Excellent and affordable health, dental, vision, and life insurance.
  • An exceptional pension plan including a lifetime retirement payment.
  • An optional tax-advantaged 457 retirement savings plan .
  • The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
  • Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
  • DOC is a qualifying employer for the Public Service Loan Forgiveness program.
  • Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website.

To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here .

Job Details

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection to determine whether the circumstances of any conviction may be related to the job being filled. Upon hire, all new DOC employees are subject to fingerprinting.

The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency to employment.

NOTE: This position is eligible to work remotely up to 3 days per week. For positions that allow remote working flexibility, working outside of Wisconsin will not be allowed.

Qualifications

Minimally qualified applicants will have experience:
• Performing supervisory or lead worker activities (executing personnel actions, managing staff goals and objectives, mentoring, coaching and conflict resolution, etc.).
• Managing IT projects (working with partners, defining project scope and objectives, managing timelines, overseeing resource allocation, understanding and managing compliance to the project methodology, and developing future project roadmaps).
• Building and maintaining positive relationships with internal and external partners.

In addition to the above, well-qualified applicants will have experience:
• Managing, supporting, and maintaining offender management systems.
• Managing enterprise-wide software development teams.

How To Apply

To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified employees who are eligible for consideration as a transfer or voluntary demotion must complete the application process in order to be considered.

Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the qualifications mentioned above. It is not necessary to include references at this time. Your letter of qualifications and resume will be evaluated and is considered the assessment for this position and should be limited to a maximum of two pages each.

Your submission will be evaluated by one or more job experts. The most eligible candidates will be invited to participate in the next step of the selection process. The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications, if interested please click here

Questions can be directed to Phia Vang, Human Resources Specialist at [email protected] .

Deadline to Apply

Online applications and materials must be submitted by 11:59pm on August 6th, 2026.

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