Job Description

The primary role of the Infrastructure Manager is to manage, secure, and continuously improve Landmark Properties' hybrid infrastructure environment — spanning on-premise Microsoft Windows Server and Active Directory systems, VMware virtualization and storage infrastructure, corporate network infrastructure, and Microsoft Azure and Microsoft 365 cloud services. The role requires deep expertise bridging traditional on-premise data center operations with Azure-based hybrid cloud architecture, including hybrid identity, connectivity, and disaster recovery between the two environments. In addition, the Infrastructure Manager will build standards, procedures, and make strategic recommendations for the company for the purposes of budget planning and long-term decision making. The ideal candidate will have a strong background in enterprise infrastructure technology and excellent interpersonal, problem-solving, and organizational skills.

Reports to: Associate Vice President – Information Technology

Direct Reports: 1 (IT Transitions Specialist)

Duties/Responsibilities: The duties listed below are an outline of the Infrastructure Manager's responsibilities and should not be considered an all-inclusive list. As the needs of the organization change, these duties may be modified as needed.

• Manage and maintain the organization's on-premise physical and virtual server environment including VMWare ESXi Servers, SAN storage, and networking, ensuring optimal performance, reliability, and security.
• Manage the corporate on-premise Microsoft environment, including Windows Server, Active Directory, DNS/DHCP, Group Policy, and file/print services.
• Design, implement, and maintain a secure hybrid-cloud architecture connecting on-premise infrastructure with Microsoft Azure, including site-to-site VPN/ExpressRoute connectivity, Azure Virtual Machines and networking, and hybrid identity (Azure AD Connect / Microsoft Entra Connect).
• Manage Microsoft 365, SharePoint, and Teams platforms including user access, permissions, and integrations.
• Manage and maintain the organization's disaster recovery plan, including Azure Site Recovery and Azure Backup, and ensure reliability of backup systems for on-premise servers, the M365 environment, and network infrastructure.
• Manage corporate network infrastructure including switches, firewalls, wireless, and site connectivity across on-premise and cloud environments.
• Design and recommend solutions, investments, and operating and capital expenses (budget) for infrastructure-related hardware, software, and cloud services to improve and maintain the corporate infrastructure.
• Maintain, develop, and implement IT policies, procedures, documentation, and work instructions related to all duties and responsibilities.
• Evaluate software and cloud solutions for accuracy, business impact, and best fit for the organization.
• Monitor and maintain the organization's digital security across on-premise and Azure environments, including patching, endpoint protection, and access controls.
• Provide technical support, mentorship, and guidance to other IT staff.
• Perform other work as assigned, including assisting others or providing backup for other team members, as needed.

Education & Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• At least 3 years of hands-on experience managing a corporate IT environment, including experience supporting both on-premise infrastructure and a Microsoft Azure hybrid-cloud environment.
• Preferred certifications would include VMWare (VCP) and Microsoft (Azure Administrator Associate, Azure Solutions Architect, etc.)

Preferred Knowledge, Skills, & Abilities:

• Strong knowledge of VMware virtualization (vSphere, ESXi, vCenter), SANs, and enterprise storage.
• Strong knowledge of on-premise Microsoft infrastructure: Active Directory, Group Policy, DNS/DHCP, and Windows Server.
• Strong knowledge of Microsoft Azure hybrid-cloud services: Azure AD/Microsoft Entra ID, Azure Virtual Machines, Azure networking (VPN Gateway/ExpressRoute), Azure Backup, and Azure Site Recovery.
• Working knowledge of PowerShell scripting and automation.
• Working knowledge of Microsoft 365/Office 365 Administration.
• Excellent problem-solving and organizational skills.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Experience with Intune, Autopilot, and Microsoft Defender is desired.
• Experience with hybrid identity synchronization (Azure AD Connect/Microsoft Entra Connect) is desired.

Work Environment: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Travel: May require travel to sites as needed, around 10%.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.

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