PepsiCo

WFM People Solutions Quality and Performance Senior Analyst

PepsiCo$80K — $134K *
Plano, TX 75025In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 2+ years in a large multi-national organization, preferably in CPG industry
  • 1-2 years implementing Kronos/UKG WFM solutions
  • 1-2 years experience using Azure DevOps (ADO)
  • Proficient in Microsoft Excel
  • Experience with system implementations and deployment
  • Strong analytical and problem-solving skills

Responsibilities

  • Develop and execute customized testing strategies for sector-specific projects
  • Create a User Acceptance Testing (UAT) catalog and standardized test cases
  • Conduct functional walk-through simulations for stakeholders
  • Setup Azure DevOps (ADO) for testing phases
  • Manage handoffs for Systems Integration Testing (SIT)
  • Monitor testing phases and develop mitigation plans as needed
  • Prepare status reports, KPIs, and monitoring methods for testing execution

Benefits

  • Comprehensive benefits package including Medical, Dental, Vision
  • Paid time off including parental leave, vacation, sick, and bereavement
  • Employee Assistance Program (EAP)
  • Insurance options including Accident, Group Legal, and Life
  • Defined Contribution Retirement Plan
Full Job Description
Overview

This role will be responsible for executing the WFM People Solutions team's strategy to maintain application quality and overall performance related to new changes and/or enhancements to the UKG Pro WFM platform. The incumbent(s) will be responsible for developing plans, testing best practices, and functional subject matter expertise to the business, vendors, and WFM capability and Enterprise Testing Services teams. This role will also closely partner with the WFM People Solutions Global Solutions, Delivery, and Operations teams to analyze and provide functional support on validating WFM capabilities pre-deployment across all modules within the UKG Pro WFM platform.

Responsibilities

  • Develop and execute customized testing strategies and plans for sector specific projects, change requests, and incidents based on the overall WFM People Solutions testing strategy for unit, time compare, and business user acceptance testing for the UKG Pro platform
  • Develop User Acceptance Testing (UAT) catalogue and standardized test cases to be used by the business as templates and review prepared test cases with business to ensure scope is fully captured
  • Execute functional walk-through simulations of new functionality in UKG Pro WFM for various stakeholders in preparation of each test phase as a liaison between technical and functional teams
  • Setup Azure DevOps (ADO) in preparation of test phases for various stakeholders
  • Customize and execute planned handoffs for Systems Integration Testing (SIT) and reviews of Requirements Traceability Matrices (RTMs) and SIT test cases with ETS team based on scope of requirements
  • Monitor testing phases to stay on track based on project plans and incident/change request SLAs and develop mitigation plans as needed
  • Prepare status reports, Key Performance Indicators (KPIs), and monitoring methods to gauge overall execution levels within testing timeframes for project releases and general oversight of change requests and incident validation
  • Monitor and report UKG Pro WFM overall application performance, vulnerability, and penetration testing
  • Develop and execute test plans for device testing including hardware (after firmware updates) and mobile (after releases) with the business as needed


Compensation and Benefits:
  • The expected compensation range for this position is between $80,200 - $134,250.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan."


Qualifications

  • Bachelor's degree
  • 2+ years in a large multi-national organization, preferably in CPG industry with large frontline hourly and/or commissioned population
  • 1-2 years Prior experience implementing Kronos/UKG Workforce Management (WFM) solutions including pay rules, accruals, function and display access, web/mobile navigators, attestation, data views and reporting. (UKG Pro WFM preferred)
  • 1-2 years experience using Azzure DevOps (ADO)
  • 1-2 years experience using ServiceNow
  • Proficient in Microsoft Excel
  • Experience with system implementations and deployment from an end-user experience and translating technical knowledge to functional teams
  • Experience administering and troubleshooting InTouch 9000/9100 or DX devices (configuration, firmware upgrades, recalibration, initialization, etc.)
  • Ability to analyze data and systems concerns by applying analytical skills and efficiently communicate findings and design solutions using Excel, Word, PowerPoint or other tools.
  • Prior knowledge or experience with HRIS and Payroll systems
  • Strong analytical and problem-solving skills


Desired Characteristics:
  • Should have a sound or general understanding of workforce management processes that are utilized in daily operations within a sales, manufacturing, and/or distribution center environment
  • Knowledgeable and experience in WFM capabilities and other workforce management technology platforms
  • Analytical and strong organizational skills, with excellent verbal and written ability
  • Should possess excellent communication skills and an ability to positively interact with their peers and associates at all levels in various functions
  • Be flexible, organized, and able to handle competing priorities
  • Works well under guidance and direction
  • Experience working with third-party resources and vendors
  • Ability to communicate with various teams, various business units directly or indirectly and IT users, ability to listen to ends user requirements and take appropriate action based on PepsiCo's guidelines, a problem solver

About PepsiCo

PepsiCo Careers

Joining PepsiCo's global team offers more than just a chance to excel in your career; it's an opportunity to be part of a dynamic and diverse environment where innovation thrives. Work You’ll Do At PepsiCo, we are committed to producing great leaders and fostering a culture of innovation. Our team is dedicated to empowering professionals to master their career paths with PepsiCo. As a leader in the food and beverage industry, we offer unique job opportunities that intersect with cutting-edge technology and market leadership. Lead with Unique Opportunities PepsiCo stands at the forefront of the industry, not only in terms of product quality but also in our approach to leadership and professional growth. We offer a variety of employment paths, including full-time positions, internships, and leadership training programs that are designed to foster diversity and accelerate career development. Work with a Global Team Collaborate with over 260,000 employees worldwide who are united in delivering joy not only to our consumers but also in driving innovation and growth within the company. PepsiCo’s commitment to global diversity and inclusive culture makes it a prime environment for professional development and networking. Introducing PepsiCo’s Professional Growth and Development Programs We are committed to nurturing talent through comprehensive training programs and robust benefits that support both personal and professional growth. Our programs are tailored to help employees at every level of their career to advance and succeed. Innovate and Lead Join the largest team of food and beverage industry experts—dedicated professionals at the intersection of consumer needs, innovative technology, and sustainable practices. Deliver targeted solutions and drive industry leadership through a depth and breadth of knowledge and innovation that’s second to none. Be Part of a Great Team Engage in meaningful work that impacts millions of lives worldwide. At PepsiCo, you’ll harness the power of our global resources and the creativity of our people to improve the way the world accesses the foods and beverages it loves. Future-Proof Your Career With PepsiCo, the sky is the limit when it comes to where your ambition can take you. We offer unmatched opportunities for career advancement along with the training, internship programs, and certification support needed to thrive in your professional journey. Explore Discover how PepsiCo is leading the way in digital innovation and sustainable practices while maintaining a steadfast focus on diversity and employee well-being. Stay Connected Join Our Team Search for open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players ready to take their career to the next level. SEARCH PEPSICO JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at PepsiCo.
Learn more about PepsiCo
Size
309,000 employees
Market Cap
$250.5 billion
Industry
Net Income
$7.1 billion
Founded
1965
5 Year Trend
+4.8%
Revenue
$70.3 billion
NASDAQ

Similar Jobs

More Jobs at PepsiCo

More Business Services Jobs

Find similar WFM People Solutions Quality and Performance Senior Analyst jobs: