University of Toronto

Wellness Counsellor and Coordinator

University of Toronto$97K — $124K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • MSW with registration in good standing from the Ontario College of Social Workers and Social Service Workers.
  • Five years of experience in a Community Mental Health setting or Outpatient Mental Health Unit.
  • Experience providing support to Black, Indigenous, and Racialized students with a range of mental health challenges.
  • Demonstrated knowledge of navigating issues of oppression, racism, and other systemic barriers.
  • Familiarity with behavioral issues and conflict resolution strategies.
  • Strong communication skills, both verbal and written.
  • Ability to build trust and rapport with diverse student populations.

Responsibilities

  • Assess the mental health status of clients during initial consultations.
  • Provide clinical counselling and make necessary resource referrals.
  • Identify life-threatening situations and apply appropriate interventions independently.
  • Maintain up-to-date patient records and documentation.
  • Lead workshops and seminars focused on mental health education.
  • Ensure compliance with the Personal Health Information Protection Act (PHIPA).

Benefits

  • Access to community referrals and collaborative support systems.
  • Engagement in diverse and equity-seeking campus organizations.
  • Participation in ongoing professional development opportunities.
  • Opportunities to lead workshops and training within the university.
Full Job Description
Date Posted: 08/21/2026
Req ID: 49933
Faculty/Division: Vice-Provost, Students
Department: Health and Wellness
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

Description:

Your opportunity:

The Wellness Counsellor and Coordinator is a Registered Social Worker and is an integral member of the embedded mental health care team in HW. With a focus on the University's black student community, a member of the mental health care team, and under the direction of the Director, Professional Practice & Quality Assurance, provides counselling services for Black, Indigenous, and Racialized students in accordance with and within an anti-oppressive and anti-racist framework. The incumbent provides life coaching, personal counselling and solution/ goal focused psychotherapy to students in accordance with the University of Toronto Health and Wellness, vision, mission, and strategic plan, and is expected to demonstrate quality and effectiveness in work habits. In addition to personal counselling the incumbent will act as a consultant to faculty, staff, and students on counseling and related matters, conducts workshops and relevant training. Inherent in this role are the knowledge, skills and attitudes specific to critical thinking and decision making, ability to analyze and assess presenting mental health concerns and collaborate with the medical team in the management of these mental health concerns, and flexibility and decision making in fluid situations with unpredictable outcomes. The Wellness Counsellor and Coordinator will conduct screening/intake assessments; facilitate discharge planning; develop and facilitate community referrals and refer to the university or outside community; provide brief counselling to individuals; and run psycho-educational workshops.

Your responsibilities will include:

  • Assessing the mental health of clients
  • Providing clinical counselling for students and making referrals to appropriate resources
  • Determining if there is a life-threatening situation, risk of self-harm or harm to others and independently applying appropriate interventions
  • Updating and maintaining patient records
  • Leading seminars and/or workshops
  • Following rules and procedural processes related to Personal Health Information Protection Act (PHIPA)


Essential Qualifications:

  • MSW and is a member in good standing with the Ontario College of Social Workers and Social Service Workers.
  • Minimum five (5) years related experience. Related experience should be in a Community Mental Health setting, and/or Outpatient Mental Health Unit where the incumbent has performed client intakes/assessments, crisis counselling, brief or short-term counselling to individuals, and psycho-educational workshops.
  • Experience working with Black, Indigenous, and Racialized students living with mental health issues , including but not limited to depression, anxiety, social relationships, eating disorders, self-injurious behavior, trauma, psychiatric diagnoses, difficult family dynamics, etc.
  • Experience with navigating and/or addressing oppression, racism, homophobia, transphobia and/or ableism and/or connection to Black, Indigenous, and Racialized communities, including newcomer and disability communities.
  • Extensive experience with mental health and illness, behavioral issues, anger management, and conflict resolution.
  • Knowledge and awareness of, the life experiences and needs of Black, Indigenous, and Racialized students.
  • Extensive knowledge of, and ability to collaborate and liaise with, equity-seeking student and campus organizations.
  • Keyboarding skills and working knowledge of relevant software is required (e.g. Microsoft Word, Outlook, Excel, and PowerPoint).
  • Excellent verbal and written communication skills.
  • Good judgement and sensitivity, flexibility and resourcefulness.
  • Ability to communicate effectively with staff and senior academic administrators about issues facing students in crisis and make recommendations.
  • Able to exercise patience, tact, judgment and discretion.
  • Demonstrated ability to relate to students, staff, and faculty in ways that build confidence and trust.


Assets (Nonessential):

  • Life coaching, mindful based therapies and alternative evidenced based therapies.
  • Skill in working with university-aged young adults, and individuals in crisis.
  • Experience working with post-secondary students and knowledge of university and community mental health resources.


To be successful in this role you will be:

  • Approachable
  • Communicator
  • Diligent
  • Intuitive
  • Patient
  • Perceptive


NOTE: This is a fully in-person position with some evenings required.

Closing Date: 09/03/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $97,348. with an annual step progression to a maximum of $124,491. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Health & Wellbeing
Recruiter: Fiona Chan

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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