Web & Digital Operations Manager

GoAnimate, Inc.

$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in B2B SaaS web operations or equivalent digital role
  • Proven A/B testing experience with SaaS funnels to improve conversion rates
  • Hands-on experience with WordPress, Google Tag Manager, and GA4
  • Experience managing a technical vendor and writing SOWs
  • Familiar with connecting web analytics to CRMs and understanding attribution
  • Ability to interpret and utilize analytics to guide web page optimizations
  • Curiosity and knowledge about AI search and its impact on software discovery

Responsibilities

  • Own all web pages on vyond.com and optimize their performance
  • Analyze site analytics using SEMrush, GA4, and Amplitude to provide content recommendations
  • Develop, run, and report on A/B tests to enhance page effectiveness
  • Maintain technical SEO hygiene and plugin health to ensure optimal site functioning
  • Connect web analytics with Salesforce in collaboration with the RevOps team
  • Instrument lead generation campaigns with UTM tracking and performance reporting
  • Implement generative engine optimization strategies for AI discovery

Benefits

  • Collaborative environment with Marketing and Design teams
  • Opportunity to shape the web presence of a leading B2B SaaS company
  • Hands-on involvement in analytics and web operations
  • Focus on innovative strategies like AI search
  • Opportunity to work directly with web analytics and Salesforce integration
Full Job Description
We're hiring a Web & Digital Operations Manager to own the pages of vyond.com and the analytics that tell us what those pages should do. You will work closely with our Marketing and Design teams. They provide copy, priorities, and brand standards but you own the pages from build through performance, and you are the person using SEMrush, GA4, and Amplitude to tell the team what's working, what's not, and what should change.

You will also manage our primary technical vendor, own our AI search and generative engine visibility strategy, and help us connect web behavior to Salesforce pipeline data. This is a hands-on IC role. You will be effective because you execute well and collaborate well, not because you run a function.

What You'll Do

Own and optimize the pages
  • Own all pages on vyond.com. You build them, maintain them, and are accountable for how they perform
  • Use SEMrush, GA4, Amplitude, and GSC to analyze what's working and bring specific content recommendations to Marketing and Design
  • Set up and run A/B tests; report results and deploy winning variants
  • Maintain performance, mobile rendering, technical SEO hygiene, and plugin health

Measure and connect
  • Own GA4, Amplitude, and GSC; ensure our analytics are clean and trustworthy
  • Connect web analytics to Salesforce in partnership with RevOps so we can see what digital activity actually drives pipeline
  • Instrument lead gen campaigns for Marketing: UTM governance, form tracking, funnel reporting
  • Produce weekly performance reporting on conversion rates, funnel health, and traffic quality

Get Vyond found by AI
  • Own our generative engine optimization strategy = how ChatGPT, Perplexity, Claude, and Google AI Overviews describe Vyond to buyers who are researching software
  • Implement structured data and content architecture that makes our pages accessible to LLMs
  • Execute AEO content updates in coordination with Marketing

What We're Looking For
  • 5-8 years in B2B SaaS web operations or a comparable hands-on digital role
  • Real A/B testing experience = you've run experiments on SaaS funnels and improved conversion rates
  • Comfortable working directly in WordPress, Google Tag Manager, GA4, and an analytics platform like Amplitude
  • Experience working with a technical vendor: you've written or managed a SOW before
  • You've helped connect web analytics to a CRM, or you understand how attribution works and want to own it.
  • You own the pages, not the brand. Copy and strategy come from Marketing; brand standards come from Design. But you're not just executing briefs. You're the one using the analytics stack to tell the team what the pages need and why.
  • Curiosity about AI search and how it's changing how buyers find software

Similar Jobs

More Jobs at GoAnimate, Inc.

More Information Technology Jobs

Find similar Web & Digital Operations Manager jobs: