6+ years of relevant experience in content management or technical communication.
Strong writing, editing, and communication abilities in standard US English.
Experience managing content on Confluence or similar platforms.
Proven track record in developing multimedia knowledge bases for engineering teams.
Capability to articulate complex technical ideas clearly for diverse audiences.
Ability to adapt quickly to new technologies and iterate based on feedback.
Responsibilities
Synthesize stakeholder information into polished deliverable documents.
Manage and update content on the Confluence intranet site.
Develop and maintain a multimedia knowledge base including training materials.
Create and edit onboarding and orientation materials for new hires.
Collaborate with teams to clarify technical concepts and processes.
Prioritize and manage multiple projects simultaneously.
Benefits
Support for professional development opportunities.
Flexible working arrangements and potential for remote work.
Access to a collaborative and innovative work environment.
Participation in team-building events and activities.
Comprehensive health and wellness programs.
Full Job Description
Required Skills: 6+ Year experience
Ability to effectively synthesize stakeholder information into clean, well designed, and polished deliverables following standard US English vernacular.
Demonstrated experience in managing and maintaining content on Confluence intranet sites or similar platforms.
Demonstrated experience building out multi-media knowledge base in an engineering organization (internal tools training, process and policy, new hire onboarding and orientation, etc.).
Strong writing, editing, and communication skills, with the ability to explain complex technical concepts clearly and concisely.
Familiarity with technical terminology and the ability to learn and adapt to new technologies quickly.
Ability to iterate quickly upon receiving stakeholder feedback.
Project management
Good organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously