WBG Young Professional

Job #:
req38203

Organization:
World Bank Group

Sector:
Information Technology

Grade:
GF

Term Duration:
2 years 0 months

Recruitment Type:
International Recruitment

Location:
Washington, DC,United States

Required Language(s):
English

Preferred Language(s):

Closing Date:
9/30/2026 (MM/DD/YYYY) at 11:59pm UTC

What You'll Deliver
• Contribute to the transformation agenda: Support the assessment of Real Estate, Corporate Security, and Business Services processes; use operational data to map pain points and help identify priority transformation and technology opportunities.
• Support service redesign: Help develop future-state process designs that combine AI, automation, and data-driven workflow orchestration to deliver more proactive, efficient, and staff-centered services.
• Advance applied AI innovation: Research, analyze, and help prototype agentic AI use cases that streamline workflows, support staff decision-making, and strengthen institutional knowledge capture.
• Enable data-driven decisions: Work with data from WBG platforms - including SAP, ServiceNow, and corporate data lakes - to develop insights, performance measures, and analytical inputs for business cases and senior management discussions.
• Support stakeholder engagement: Participate in and help facilitate working sessions across GCS, CTR, Corporate Security, and ITSCX to ensure solutions are grounded in operational reality and positioned for adoption.
• Contribute to implementation planning: Assist in developing phased roadmaps, milestones, and success measures that move priority initiatives from concept toward scaled delivery.

What You'll Bring
• A minimum of a Master's degree in computer science, Information Technology, Business Administration, Engineering, Data Science, or a related field combining business and technology disciplines.
• 2-6 years of relevant experience in business process transformation, digital enablement, or operational change in complex, multi-stakeholder environments.
• Demonstrated knowledge of AI, automation, and agentic AI frameworks - evidenced by relevant certification, accreditation, or formal training in AI/ML, applied AI, prompt engineering, intelligent automation, or data science from a recognized institution or technology provider.
• Demonstrated ability to analyze and document end-to-end business processes using structured methods such as Lean, Design Thinking, Agile, or BPMN, translating findings into clear, actionable recommendations.
• Comfort working with data and technology systems to support analysis, track performance, and inform decisions; familiarity with enterprise tools such as SAP, ServiceNow, or business intelligence platforms is an advantage.
• Proven ability to work collaboratively across diverse, cross-functional teams and organizational boundaries; experience partnering with both business and technology stakeholders to deliver shared outcomes.
• Strong problem-solving skills; ability to structure ambiguous challenges and contribute to implementation plans, investment inputs, and outcome measures.
• Knowledge of SAFe (Scaled Agile Framework) or comparable enterprise agile methodology is preferred.
• Effective stakeholder engagement and communication skills; able to work across business and technology teams and present findings to senior audiences.
• Demonstrated interest in the WBG mission and the use of technology to strengthen institutional effectiveness.

WBG Culture Attributes:

1. Sense of Urgency - Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking - Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability - Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.