OverviewWater Restoration Manager
We are seeking a Water Restoration Manager to lead our water restoration department at our Ft. Lauderdale branch, located in Deerfield Beach, FL to success! The salary range of this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance-based bonus.
The Water Restoration Manager has three main focuses: Increase water restoration business volume to targeted goals by developing existing business, cultivating new customers, improving the skills of assigned sales professionals and service technicians; ensuring optimum use of staffing; and equipment.
Responsibilities
Your Impact: Key Responsibilities
Develop New and Existing Business
- Train for and manage the water restoration sales force activity, procedures, and performance.
- Promote our commercial and residential services to insurance agents for properties that have been damaged by water.
- Front line and first responder for our company.
- Be the point of contact for the customer and insurance agent throughout the project.
- Along with the Hiring Manager, hire and maintain a team of sales representatives and service technicians.
Technician Skills Development and Supervision
- Conduct on the job training for project managers, technicians, and claims specialist in keeping with RRSC guidelines.
- Work closely with service technicians and commercial sales representatives in the selling and estimating process.
- Inspect site and present solutions to the customer.
- Ensure project is completed in established time frame and to the customer’s satisfaction.
Safety and Loss Prevention
- Conduct routine inspections of equipment (i.e.: trucks, safety equipment, uniforms) to ensure that company polices, and regulatory agency requirements are being enforced.
- Monitor employee compliance with safety policies and requirements
Equipment
- Ensure vehicles are being properly used and maintained.Maintain appropriate inventory of needed supplies and control co
- Use Xactimate software to create proposal
Requirements
- Sales management experience preferably in the restoration or service industry
- Strong customer service focus and able to communicate effectively with customers
- Able to work in a fast-paced environment
- Fluent using Xactimate software
- Valid driver's license.
Benefits
At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 90 years in business, we've found that military training and structure are a great fit at our company.
