Job Description
Job Description Summary
The Night Shift Watch Officer is a critical frontline role within our Company’s Resiliency Center, responsible for maintaining real-time situational awareness and threat monitoring during peak global business hours. Reporting to the Director of Watch Desk Operations, this role serves as the lead tactical interface for incident triage, information coordination, and crisis escalation. The successful candidate will thrive in a dynamic, high-visibility environment, utilizing advanced technology platforms and AI-driven tools to protect our Company’s people, operations, and assets while collaborating actively with cross-functional business partners.
Job Description and Responsibilities
Primary activities include, but are not limited to:
Conduct continuous real-time monitoring of global events, utilizing integrated threat intelligence and situational awareness platforms to identify potential risks to our Company.
Perform initial triage, impact assessment, and rapid escalation of emerging incidents, ensuring timely and accurate information flow to leadership and relevant business units.
Draft and disseminate clear, concise incident reports, travel security advisories, and daily intelligence summaries for enterprise stakeholders.
Act as the primary point of contact for employee assistance and travel risk inquiries during nighttime operations, providing immediate guidance and support.
Coordinate seamlessly with the Day Shift team during shift handovers to ensure total continuity of operations and situational awareness.
Assist in the continuous improvement of watch desk workflows, including the testing and adoption of new technological platforms and AI-assisted operational procedures.
Perform other duties as assigned or as required based on the evolving needs of our Company.
Required Qualifications
Bachelor’s degree required.
At least 3 years of experience in a Global Security Operations Center (GSOC), intelligence watch floor, emergency dispatch, or similar fast-paced monitoring environment.
Experience using situational awareness and threat intelligence platforms.
Preferred Qualifications
Experience in a corporate security environment.
Familiarity with mass notification and crisis management systems.
Prior military or law enforcement experience in an operational role.
Skills & Competencies
Strong analytical capability, with the ability to rapidly synthesize multiple streams of information into clear, actionable assessments.
Exceptional written and verbal communication skills.
Demonstrated ability to remain composed and make sound, rapid decisions under pressure.
Collaborative team player with a strong focus on customer service.
Physical & Operational Requirements
Must be able to work a fixed night shift schedule, potentially including weekends and holidays.
Must be flexible and able to work a12-hour rotating night shift schedule; specific shift hours, durations, and rotations are subject to change based on company operational tempo and business needs.
Able to travel locally or regionally as required.
Required Skills:
Alarm Management, Alarm Management, Alarm Monitoring, Analytical Thinking, Business Continuity Management (BCM), Business Continuity Planning (BCP), Confidentiality, Counterintelligence Investigations, Crisis Management, Database Management, Decision Making, Emergency Notification Systems, Event Monitoring, Executive Protection, Forensic Investigations, Incident Analysis, Incident Management, Incident Reporting, Incident Response, Physical Security, Project Risk Assessments, Real Estate Management, Real Time Monitoring, Risk Intelligence, Safety Reporting {+ 9 more}
Preferred Skills:
Current Employees apply
Current Contingent Workers apply
The salary range for this role is
$96,200.00 - $151,400.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Not Applicable
Shift:
3rd - Night
Valid Driving License:
No
Hazardous Material(s):
N/A
Job Posting End Date:
09/8/2026
*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
