Stellantis

Warranty Specialist

Stellantis$80K — $95K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, computer science, or another technical discipline
  • 8+ years in purchasing or the automotive industry
  • Strong negotiation skills with strategic thinking ability
  • Excellent communication and presentation skills
  • Well-organized and resourceful in complex situations
  • Ability to interface across all levels of senior management
  • Microsoft Office proficiency, particularly in Excel

Responsibilities

  • Ensure accurate and timely completion of system debiting and resolve disputes with suppliers.
  • Identify system errors and inaccuracies attributed to suppliers.
  • Collaborate with various departments to resolve conflicts and ensure accurate supplier debiting.
  • Execute controls for ongoing recovery performance assurance.
  • Manage special projects related to recovery topics and supplier disputes.
  • Collaborate with IT to enhance system performance and implement business rule changes.
  • Develop and maintain user training for over 30,000 stakeholders.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Retirement savings plan with company match
  • Employee discounts and perks
  • Ongoing professional development opportunities
  • Flexible working arrangements and work-life balance
Full Job Description
The Warranty Specialist has a dynamic role that connects strong supplier negotiation skills and systems knowledge with an interest in technical knowledge. You will play a crucial role in ensuring cost recovery from our supplier partners, maintaining supplier relationships, building a valuable network throughout Stellantis, and helping improve the product for our customers. We are looking for an individual with experience in negotiation, supplier management, cross-functional management of challenging situations, and technical understanding of the automotive industry. The ideal candidate is a high-energy, hands-on leader with strong convictions and a self-confident presence. Your personal style and demeanor will help you effectively find alignment on supplier cost recovery related to warranty topics. In this role you will: - Ensure the accurate and timely completion of system debiting and work with suppliers to answer questions and resolve debiting disputes. - Scrutinize system results in identifying system errors and/or supplier responsible inaccuracies. - Collaborate with FCA Purchasing, Finance, Engineering, Customer Experience, Customer Relations, Warranty Operations, Supplier Quality, Parts Return Group, and Supplier Personnel to resolve conflicts and systematically debit suppliers accurately. - Execute defined controls to ensure accurate ongoing recovery performance. - Complete special projects related to recovery topics and supplier disputes as needed. - Collaborate with IT managers, business analysts, and programmers to maintain system performance, identify and implement business rule changes, drive system enhancement, and break/fix initiatives. - Work with stakeholder organizations to identify impacted roles and revise existing processes and work instructions to implement recovery programs. - Support IT systems operated by the North America Warranty Recovery Group. - Administer the seven systems used to recover funds for supplier responsible issues. - Support the development of new warranty recovery programs including interpreting contractual recovery terms, defining business requirements, documenting IT requirements, developing user acceptance test cases, ensuring completion of unit and system testing, develop and maintain user training for all 30,000+ stakeholders, and successfully implement new recovery programs and system enhancements. - Support development, implementation and maintenance of business rules to enable the automation of recovery processing. Basic Qualifications: - Bachelor's degree in finance, computer science, or another technical discipline - Minimum of 8 years of experience in purchasing, automotive industry, or related field - Excellent communication, analytical and presentation skills to support meetings at all levels - Self-motivated with strong interpersonal skills to establish partnerships both internally and externally to influence without direct authority - Strong negotiation skills with the ability to think and act strategically and sell ideas and solutions to others - Well organized and resourceful managing complex situations - Comfortable in a fast-paced environment and can effectively interface with cross-functional teams and all levels of senior management - Ability to understand basic technical topics - Undisputed integrity - Microsoft Office proficiency (especially Excel) Preferred Qualifications: - Master's degree - Warranty / Quality experience - Finance / Accounting experience - Experience with audits of financial systems - Experience developing financial IT systems - Data analysis experience - Experience developing Pega software applications

About Stellantis

Stellantis is a multinational automotive manufacturer formed in 2021 by the merger of Fiat Chrysler Automobiles and Groupe PSA. The company designs, produces, and sells a wide range of vehicles under various brands, including Alfa Romeo, Chrysler, Citroen, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, and Vauxhall. Stellantis operates in over 130 countries and has 14 brands in its portfolio. The company is committed to sustainable mobility and has set ambitious targets for reducing its carbon footprint and increasing the share of electric vehicles in its sales.
Learn more about Stellantis
Size
400,000 employees
Market Cap
$44.9 billion
Industry

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