Position Summary:

The Warehouse System Support will support the automated DC and support all functions related to Oracle's Cloud-based Warehouse Management System (WMS). This position will work with all members of the team on supporting the day to day needs of the WMS system in the DC. This position will become an expert of the system to train key users and provide guidance on system configuration, process and layout design. The Warehouse System Support will act as the liaison from the operations team and the IT Helpdesk.

Key Job Responsibilities:

Fulfill role of WMS knowledge expert for warehouse management system from requirements gathering/analysis through daily operations

Run waves to support flow of the building

Perform inventory counts and reconciliation processes

Troubleshoot day to day issues

Participate in integration meetings with technical teams to help determine specifications relative to integration mapping and product configuration.

Assist in roll out of test plans, data, and cycles to ensure that all requirements identified in the requirements gathering phase will be validated.

Provide guidance, and training/knowledge transfer to a team ensuring stability of the DC during and after initial deployment.

Participate in on-site implementation and customer interaction to ensure delivery of business requirements.

Ensure that appropriate tools/processes are leveraged, and effective communication and support is provided throughout the process.

Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution.

Create and update training materials as needed.

Train and mentor team associates on solutions and best practice of implementations and continuous improvement.

Help define, monitor and analyze WMS Key Performance Indicators (KPIs).

Other duties as assigned.

Education and Work History:

Associates degree or IT background required, Bachelor's Degree in Supply Chain Management (SCM), Warehousing, Logistics, Business or related field preferred.

Five (5) or more years of experience in warehousing operations or warehousing systems implementation.

Two (2) to Four (4) years' experience utilizing a major WMS platform; Oracle preferred.

GUI or Web Design configuration experience is a plus.

Exposure and knowledge of all facets of Supply Chain operations.

Knowledge of FDA and OSHA regulations is helpful.

SPECIALIZED SKILLS AND KNOWLEDGE

Well organized and able to manage multiple projects and priorities.

Excellent computer skills.

Ability to work effectively with multifunctional teams.

Strong Communication skills (written & verbal).

Travel may be required for other sites

Ability to work nights and weekends as needed

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.