Ingram Micro

Warehouse Operations Manager- ITAD 1st Shift

Ingram Micro$88K — $150K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management or related field; professional experience may substitute.
  • 5+ years of experience in warehouse, distribution, logistics or supply chain, including 4+ years managing warehouse operations.
  • Proven leadership experience with high-performing teams in a high-volume environment.
  • Strong knowledge of warehouse operations, shipping, receiving, inventory management, material handling, and optimization processes.
  • Familiarity with Warehouse Management Systems (WMS) and Microsoft Office applications.
  • Demonstrated analytical skills with a focus on using KPIs for continuous improvement.
  • Excellent communication, leadership, and stakeholder management skills.

Responsibilities

  • Lead daily warehouse operations encompassing receiving, shipping, and order fulfillment.
  • Develop and mentor supervisors and associates, fostering accountability and engagement.
  • Establish goals and monitor KPIs to drive performance across safety, productivity, and quality.
  • Coordinate warehouse resources and workflows to maximize efficiency.
  • Ensure inventory accuracy through audits and inventory control processes.
  • Monitor compliance with policies and safety regulations.
  • Identify and implement process improvements for operational performance enhancement.

Benefits

  • Healthcare benefits
  • Paid time off
  • Parental leave
  • 401(k) plan with company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Wellbeing benefits
Full Job Description
Warehouse Operations Manager- ITAD Shift Hours: M-F First Shift About the Role Are you an experienced warehouse leader with a passion for operational excellence and team development? Ingram Micro is seeking a Warehouse Operations Manager to lead daily warehouse operations in a fast-paced distribution environment. As a key member of the operations leadership team, you'll develop high-performing teams, support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You will work closely with Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to align operations, optimize performance, and achieve business objectives If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you. What Youll Do:
  • Lead and manage daily warehouse operations, including receiving, shipping, inventory control, storage, order fulfillment, and material handling.
  • Develop, coach, and mentor supervisors and warehouse associates, fostering a culture of accountability, engagement, and continuous improvement.
  • Establish operational goals, monitor KPIs, and drive performance in safety, productivity, quality, inventory accuracy, and customer service.
  • Plan and coordinate warehouse resources, staffing, and workflows to maximize efficiency and optimize warehouse space utilization.
  • Ensure inventory accuracy through cycle counts, audits, and effective inventory control processes.
  • Monitor compliance with company policies, OSHA regulations, safety standards, and operational procedures.
  • Identify and implement process improvements that enhance operational performance, reduce costs, and improve customer satisfaction.
  • Partner with cross-functional teams including Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to support business objectives.
  • Resolve operational challenges and serve as the escalation point for warehouse and customer-related issues.
  • Ensure warehouse facilities, equipment, and work areas are maintained in a safe, clean, and organized environment.
What You Will Bring to This Role:
  • Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field; equivalent professional experience may be considered.
  • Minimum 5 years of warehouse, distribution center, logistics, or supply chain experience, including at least 4 years managing warehouse operations and 2 years of people leadership or 4 years of leadership experience.
  • Proven experience leading supervisors and high-performing teams in a high-volume warehouse or distribution center environment.
  • Strong knowledge of warehouse operations, shipping and receiving, inventory management, material handling, and warehouse process optimization.
  • Experience with Warehouse Management Systems (WMS), inventory control systems, and Microsoft Office applications.
  • Demonstrated ability to manage operational priorities, allocate resources, and achieve productivity, quality, and service goals.
  • Strong analytical, problem-solving, and decision-making skills with experience using operational metrics and KPIs to drive continuous improvement.
  • Excellent communication, leadership, coaching, and stakeholder management skills.
  • Ability to influence cross-functional teams and lead operational change initiatives in a fast-paced environment.
  • Ability to travel up to 25% for training and business meetings.
The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. Its a representation of the things you will be doing, and you may not perform all these duties.

About Ingram Micro

Ingram Micro is a leading technology distributor, providing a wide range of products and services to customers around the world. The company offers a comprehensive portfolio of IT products and services, including hardware, software, and cloud-based solutions. Ingram Micro is committed to providing high-quality products and services to its customers, and has a strong reputation for innovation and reliability in the industry. The company operates in markets around the world, and has a strong presence in North America, Europe, and Asia. Ingram Micro is dedicated to sustainability and environmental responsibility, and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Ingram Micro
Size
35,000 employees
Industry
Founded
1979

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