As we continue expanding our operations and market presence, we are looking for a hands-on Facility Manager to lead our Fredericksburg, TX distribution center. This is an exciting opportunity for an experienced operations leader who enjoys building high-performing teams, driving continuous improvement, and delivering exceptional customer service.
What You'll Do:As the Facility Manager, you will oversee all warehouse operations while ensuring safety, efficiency, inventory accuracy, and outstanding service for our customers.
Responsibilities- Lead all warehouse operations including receiving, shipping, fulfillment, inventory control, and packing activities.
- Operate a 26-foot box truck to complete customer pickups and deliveries, ensuring products are loaded, secured, and transported safely and on time. Supervise employees performing transportation duties and ensure the same standards are consistently followed.
- Maintain a highly visible presence on the warehouse floor while coaching and supporting employees.
- Establish and maintain productivity, quality, safety, and accuracy standards.
- Plan, prioritize, and organize daily warehouse workflow to meet customer expectations.
- Manage staffing levels to meet operational demands, including recruiting, training, coaching, scheduling, and performance management.
- Develop and implement operational procedures that improve efficiency and ensure consistency.
- Hold team members accountable for individual and team performance goals.
- Oversee inventory control processes including cycle counts, reconciliations, and inventory accuracy.
- Coordinate equipment maintenance and ensure facility equipment remains in safe operating condition.
- Review warehouse documentation, receiving records, shipping paperwork, and vendor invoices for accuracy.
- Partner with leadership, customer service, finance, and transportation teams to resolve operational issues.
- Ensure compliance with all OSHA regulations, company safety policies, and warehouse best practices.
- Maintain proficiency with warehouse management systems and operational reporting.
- Prepare operational reports and communicate facility performance to leadership.
- Foster a culture of teamwork, accountability, safety, and continuous improvement.
What We're Looking ForRequired Qualifications- Proven leadership experience managing warehouse or distribution center operations.
- Strong knowledge of shipping, receiving, inventory control, and warehouse best practices.
- Minimum of two years of experience operating a 26-foot box truck or larger.
- Valid driver's license and a driving record reflecting no accidents or moving violations within the past five years.
- Demonstrated ability to lead, motivate, coach, and develop high-performing teams.
- Strong organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple projects in a fast-paced environment.
- Strong customer service mindset with a commitment to operational excellence.
- Working knowledge of Warehouse Management Systems (WMS) and Microsoft Office.
- Ability to maintain a safe work environment and enforce company policies.
- Forklift certification or ability to become certified on warehouse equipment.
Preferred Experience- Two to five years of warehouse, distribution, logistics, or fulfillment management experience.
- Experience within the transportation, shipping, or third-party logistics (3PL) industry strongly preferred.
- Experience managing inventory control and warehouse KPIs.
- Experience implementing process improvements and driving operational efficiencies.
- Familiarity with WMS platforms such as Advatix, MAPPS, or similar warehouse software.
- Experience leading teams in a high-volume fulfillment environment.
EducationHigh School Diploma or GED required.
Associate's or Bachelor's degree in Supply Chain Management, Business, Operations Management, or a related field is preferred. Equivalent leadership experience will also be considered.
Salary$75,000-$90,000 annually, depending on experience
Benefits- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Paid vacation, sick time, and floating holidays
- Pet Insurance and additional voluntary benefits
- Professional development and career advancement opportunities
If you're a hands-on leader who enjoys building strong teams, improving operations, and creating exceptional customer experiences, we'd love to hear from you.
Apply today and help lead the continued growth of We Ship Express in Fredericksburg, Texas!
