H.I.G. Capital

Warehouse Management Systems (WMS) Manager

H.I.G. Capital • $85K — $95K *
Columbus, OH 43230In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Information Systems, or related field preferred; equivalent relevant experience considered.
  • Minimum 3 years experience with WMS or similar business systems in warehousing, logistics, or distribution.
  • Strong experience in WMS configuration, customer setup, troubleshooting, and testing.
  • Working knowledge of EDI for customer and system integrations preferred.
  • Experience with Excalibur is a plus but not required.

Responsibilities

  • Serve as WMS expert for Excalibur, managing setup and administration.
  • Set up new customers and ensure accurate configurations and billing rates.
  • Own systems aspects of new customer implementations, including validation and support.
  • Troubleshoot and resolve WMS issues independently or with provider assistance.
  • Collaborate with Operations and leadership to identify system issues.
  • Train and support managers and WMS users, assisting with documentation.
  • Identify opportunities to enhance system processes and efficiency.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Short-term and long-term disability coverage.
  • Company-paid life insurance.
  • 401(k) with 4% company match.
  • Flexible paid time off and holidays.
  • Referral bonus program.
  • Employee assistance program.
  • Family-owned culture with opportunities for growth and development.
Full Job Description
We're looking for an experienced Warehouse Management Systems (WMS) Manager to serve as Spartan Logistics' primary expert for Excalibur, our Warehouse Management System. In this role, you'll take ownership of WMS setup and accuracy, support new customer and location implementations, troubleshoot system issues, and help ensure our systems effectively support our operations and customers.

If you have strong WMS experience, enjoy solving problems, and are someone who takes ownership and follows issues through to resolution, we want to hear from you!

What You'll Do:

As our WMS Manager, you'll be responsible for:
  • Serving as Spartan Logistics' primary expert for Excalibur and managing WMS setup, configuration, and administration.
  • Setting up new customers and ensuring customer information, billing rates, requirements, and system configurations are complete and accurate. Proactively auditing customer setups, rates, and critical system information to identify and correct issues before they impact operations or billing.
  • Owning the systems portion of new customer and location implementations, including configuration, EDI coordination and testing, validation, go-live support, and follow-up.
  • Troubleshooting WMS issues, resolving problems independently when possible and coordinating with our WMS provider when additional support is needed.
  • Working closely with Operations, Accounting, and leadership to identify and resolve system issues.
  • Training and supporting managers and other WMS users and assisting with WMS-related SOPs and training materials.
  • Identifying opportunities to improve system processes, accuracy, and efficiency.


Requirements

What Makes You a Great Fit?

We're looking for someone who combines strong WMS knowledge with exceptional attention to detail and a genuine desire to solve problems. You'll be successful in this position if you're comfortable taking ownership, working independently, managing multiple priorities, and digging into an issue until you understand what happened and how to resolve it.

Education & Experience:
  • Bachelor's degree in Business, Supply Chain, Information Systems, or a related field preferred; equivalent relevant experience will be considered.
  • At least 3 years of experience working with a WMS or similar business system, preferably within warehousing, logistics, or distribution.
  • Experience with WMS configuration, customer setup, troubleshooting, testing, and implementations strongly preferred.
  • Working knowledge of EDI and its use in customer and system integrations preferred.
  • Experience with Excalibur is a plus, but not required.

Skills & Qualifications:
  • Exceptional attention to detail with a strong focus on accuracy.
  • Strong technical, analytical, troubleshooting, and problem-solving skills.
  • Ability to learn complex systems and become a subject-matter expert.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated initiative, ownership, and follow-through.
  • Strong communication and training skills with the ability to explain system processes to users at all levels.

What's in It for You?

At Spartan Logistics, we care about your well-being and career success. Here's what we offer:
  • Competitive salary range of $85,000-$95,000
  • Weekly pay
  • Comprehensive medical, dental, and vision insurance
  • Short-term and long-term disability coverage
  • Company-paid life insurance
  • 401(k) with 4% company match
  • Flexible paid time off and holidays
  • Referral bonus program
  • Employee assistance program
  • Family-owned culture with opportunities for growth and development

Your Next Step:

If you're an experienced WMS professional who enjoys solving problems, improving systems, and taking ownership of the systems that keep warehouse operations moving, apply today!

At Spartan, we're not just offering a job-we're offering an opportunity to become a key resource across our growing organization.

Salary Description

85K-95K

About H.I.G. Capital

H.I.G. Capital is a global private equity and alternative assets investment firm. The firm specializes in providing capital to small and medium-sized businesses, as well as distressed companies. H.I.G. Capital was founded in 1993 and is headquartered in Miami, Florida. The firm has over 350 employees and operates in North America, Europe, and Latin America. H.I.G. Capital manages over $40 billion in assets and has invested in over 300 companies.
Learn more about H.I.G. Capital
Size
350 employees
Industry
Finance & Insurance
Founded
1993
* Ladders Estimates

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