Bachelor's Degree in Logistics, Supply Chain, Business, or related field preferred.
Minimum 1 year experience in inventory control/welfare operations within a 3PL or e-commerce environment.
Familiarity with WMS, slotting strategies, and cycle counting methodologies.
Strong analytical skills with attention to detail for root cause analysis.
Proven leadership ability in fast-paced settings; excellent communication skills.
Fluency in both English and Mandarin required.
Visa sponsorship available for qualified candidates.
Responsibilities
Lead and develop a team of inventory associates, driving performance through coaching and training.
Own inventory integrity in a high-velocity fulfillment environment, optimizing slotting strategies to enhance efficiency.
Design and execute daily cycle count programs to maintain inventory accuracy at or above 99.5%.
Oversee inventory movement activities and ensure compliance with 5S standards.
Balance replenishment requests with scheduled audits, adjusting labor dynamically to meet performance goals.
Generate performance reports to aid operational decision-making on inventory accuracy and efficiency.
Collaborate with cross-functional teams to ensure seamless order fulfillment and inventory accuracy.
Benefits
401(k) match
Paid Time Off
Sick Leave
Dental insurance
Health insurance
Vision insurance
Full Job Description
[Responsibilities]
Team Leadership & Workforce Management: Lead and develop a team of inventory associates, including cycle counters, replenishment staff, and put-away operators. Drive team performance through coaching, training, and accountability.
Inventory Accuracy & Slotting Optimization: Own inventory integrity across a high-velocity small-parcel fulfillment environment (10,000+ SKUs). Optimize bin and rack slotting strategies based on velocity and order profiles to reduce pick travel time and increase storage density.
Cycle Counting & Variance Resolution: Design and execute daily cycle count programs targeting high-risk and fast-moving SKUs. Investigate root causes of inventory discrepancies and implement corrective actions to maintain accuracy at or above 99.5%.
Operational Oversight: Oversee all inventory movement activities, including put-away, bin-to-bin transfers, pick-face replenishment, and pallet consolidation. Maintain 5S standards across all storage and staging areas.
Workflow & Resource Planning: Balance real-time replenishment requests from outbound teams with scheduled counting and auditing tasks. Adjust labor allocation dynamically during peak hours to maintain SLA performance.
Reporting & Analytics: Generate and distribute daily/weekly inventory performance reports-including accuracy by SKU/location, replenishment timeliness, idle time, and aging analysis-to support operational decision-making.
Cross-Functional Collaboration: Partner with inbound, outbound, and quality teams to ensure inventory availability and location accuracy, minimizing fulfillment delays and supporting seamless order-to-delivery execution.
Safety & Compliance: Enforce safety protocols for equipment use (RF scanners, pallet jacks, etc.) and maintain a clean, organized, and audit-ready work environment.
[Qualifications]
Education: Bachelor's Degree in Logistics, Supply Chain, Business, or a related field preferred.
Experience: Minimum 1 year of experience in inventory control, replenishment, or warehouse operations within a 3PL or e-commerce fulfillment center handling high-volume small parcels.
Technical Knowledge: Familiar with WMS logic, ABC/X-Y-Z slotting strategies, cycle counting methodologies, and zone-based replenishment models.
Analytical Skills: Strong attention to detail; ability to identify root causes of inventory discrepancies and implement data-driven solutions.
Leadership: Demonstrated ability to lead a team in a fast-paced environment; strong communication and people-management skills.
Language: Fluency in both English and Mandarin required.
Work Authorization: Visa sponsorship available for qualified candidates.
