Apple

Wallet Technical Fraud Analyst Manager - Strategic Data Solutions

Apple$120K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Statistics, Applied Math, Engineering, or related field
  • 7+ years of experience in data science or analytics engineering
  • 2+ years leading and mentoring analytics teams
  • Proficiency in SQL and at least one programming language (Python, R)
  • Strong analytical skills in experimental design and statistical analysis
  • Experience with large-scale data pipelines and production-level analytics
  • Proven ability to use data for measurable business impact

Responsibilities

  • Lead development of analytical tools for fraud mitigation
  • Collaborate with team to innovate and encourage experimentation
  • Mentor team members to enhance skills and career paths
  • Drive innovation projects to improve efficiency
  • Manage Technical Fraud Analyst (TFA) operations
  • Establish TFA KPIs and align metrics with program targets
  • Engage with partners to create solutions for complex challenges

Benefits

  • Fostering a culture of data-driven decision making
  • Development opportunities for team members
  • Support for innovation and experimentation
  • A focus on continuous improvement in fraud prevention strategies
Full Job Description
The Strategic Data Solutions (SDS) team is seeking an experienced and results-oriented Analytics Manager to lead a team focused on combating fraud, waste, and abuse in our fast-paced Wallet, Payments, and Commerce environment. This role will be responsible for guiding a team of Technical Fraud Analysts in developing and implementing analytical/tactical solutions to detect, prevent, and mitigate fraudulent activities across multiple programs.

As a Wallet TFA Manager, you will be responsible for fostering a culture of data-driven decision-making, developing career paths and skills within the team, developing strong relationships across the organization, and driving continuous improvement in our fraud prevention strategies. You navigate ambiguity and uncertainty comfortably, making decisions based on information that may be incomplete at times, and demonstrating an uncanny sense of when to hold course vs shift directions for the team.

In this role, you'll combine technical/analytical knowledge and fraud mitigation skills within the Wallet business to help the team approach fraud mitigation in a new and exciting way that enables us to scale with success.

Description
• Leads team in the development of analytical tools and automations to support functional needs.
• Collaborate with and support the team to innovate, encouraging experimentation and growth
• Mentor the team to develop their technical and professional skillsets considering both the individual's wants and business needs
• Drive personal innovation projects to improve the team's and/or program's efficiency
• Functionally manage TFA work
• Develop and implement TFA KPIs and drive prioritization ensuring metrics are in line with program targets
• Project Manage team initiatives as needed
• Engage with internal and external partners to understand program needs and create solutions on combined challenges

Minimum Qualifications

Bachelor's degree in Computer Science, Statistics, Applied Math, Engineering, a related field, or relevant experience

7+ years of hands-on experience in data science, analytics engineering, or similar technical analytics roles

2+ years of experience leading and mentoring data-focused teams

Proficiency in SQL and at least one programming language (e.g., Python, R)

Passion for fostering inclusive team environments and valuing diverse perspectives

Strong analytical background in applying data science techniques, such as experimental design and statistical analysis, to extract insights and answer real-world questions

Experience working with large-scale data pipelines and conducting data analysis in production-level analytics platforms

Proven ability to drive measurable business impact through data and automation

Ability to connect insights to business outcomes and influence strategy

Preferred Qualifications

Expertise in data storytelling and creating stakeholder-ready visualizations and narratives

Ability to perform in both strategic and tactical situations, and shift between them as defined by the needs of the role

Familiarity with modern data platforms (e.g., Spark, Snowflake, Airflow) and ML ops tooling

Clear communicator who can translate complex technical concepts into actionable business language

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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