VTS Field Service Engineer Americas Home Working

Hottinger Brüel & Kjær

$75K — $110K *
US-Anywhere
+ 3 other locationsRemote
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a field service role or similar position
  • Understanding of mechanical and electronic engineering principles
  • Proficiency in diagnosing and repairing precise equipment
  • Ability to efficiently disassemble and reassemble high precision machinery
  • Flexibility to travel on short notice within the USA and abroad
  • Proficient in Microsoft Office applications
  • Business-level proficiency in English and a clean driving record

Responsibilities

  • Conduct commissioning, maintenance, and repairs of VTS equipment
  • Organize customer visits according to provided schedules
  • Document all onsite activities and summarize actions for clients
  • Provide post-sales support and resolve client equipment issues
  • Maintain accurate records within the company's CRM system

Benefits

  • Four weeks of PTO plus 11 paid holidays
  • Paid parental leave and a designated volunteer day
  • 401k match up to 5% with immediate vesting
  • Comprehensive medical and dental coverage
  • Tuition reimbursement after six months of employment
  • Flexible work environment promoting work-life balance and personal development
Full Job Description
We are currently looking for a Field Service Engineer for our Vibration Test Systems team. Our new Field Service Engineer will be responsible for providing service to our customers across a wide range of industries including electronics, automotive, aviation, and aerospace at their facility to ensure our products remain functional with minimal downtime. Most customer sites are within the continental USA, but there will be opportunities to work and travel abroad. Must be a US citizen.

Primary responsibilities

Carrying out commissioning, maintenance and repairs of Hottinger Brüel & Kjær VTS equipment in accordance with company procedures.
Organize your trip to customers based on the schedule provided.
Write-up a summary of the actions done onsite, to be provided to the customer and documented in our CRM
Providing post-sales service to customers, resolving problems arising due to unfamiliarity with equipment and systems

Professional qualifications

This job requires the ability to understand (or willingness to learn) mechanical and electronic engineering as well as hydraulic and pneumatics systems.
Ability to assess and troubleshoot precise equipment to diagnose and perform necessary repairs.
Capability to dismantle and reassemble high precision equipment efficiently to minimize downtime for our clients.
Flexibility to travel to a client site with 48 hours' notice.
Microsoft Office proficient (Word, Excel, Outlook, Teams, etc)
Clean driving record
Business Proficiency or better in English

Personal skills

Flexibility, mobility, adaptability, responsiveness, autonomy
Willingness to learn new systems, skills, and techniques.
Analytical thinker, strong trouble-shooting skills
Strong communication skills
Willingness to travel for the majority of your scheduled days

We offer:

The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

Compensation

The pay range for this position is $75,000 to $110,000 annually plus 10% bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

Benefits Highlight

We believe that work is what we do so we can do other things: to that end HBK offers four (4) weeks of PTO to all new hires in addition to 11 paid holidays, paid Parental Leave, and a Volunteer Day. We match up to 5% of your 401k deferrals and you are immediately vested in those funds. Our medical and dental plans with the country's top providers are excellent. Not to mention we offer tuition reimbursement to employees after six months of employment.

Freedom with responsibility is the framework for HBK's employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

Sponsorship

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or in the future, require sponsorship for an employment visa.

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