Job DescriptionVP of Strategy and OperationsWilmington, DE or Remote-U.S.Monday to Friday We are looking for a VP-level strategic operator to serve as a close thought partner to the President. This role sits at the intersection of strategy and execution: helping shape the agenda, translating direction into clear priorities, and driving follow-through across the leadership team and the broader organization. Ideal candidates will have demonstrated success with software to SaaS transformational projects.
You will build and run the operating rhythm that keeps the business aligned-annual and quarterly planning, metrics/OKRs, portfolio visibility, and decision forums that surface trade-offs early. You will also partner with functional leaders to improve how we operate, incorporate AI, automation, and analytics to create leverage across the operating model.
You will be in the work-driving outcomes, unblocking teams, creating clarity, and ensuring the President's top priorities move from intent to execution.
Some of the things you will be doing: - President Partnership & Leadership Cadence: Serve as a trusted thought partner to the President. Shape agendas for key leadership forums, drive preparation and decision quality, document decisions, and ensure follow-through on commitments.
- Enterprise Planning & Prioritization: Lead annual and quarterly planning in partnership with functional leaders. Translate strategy into a focused set of priorities, success metrics (OKRs/KPIs), and clear owners, drive alignment on sequencing, capacity, and trade-offs.
- Operating Rhythm & Portfolio Governance: Establish and run the operating rhythm that keeps strategic initiatives on track-portfolio reviews, dashboards, risk/issue escalation, and accountability mechanisms that ensure progress on what matters most.
- Cross-Functional Priority Delivery: Lead high-impact initiatives that do not have a natural home. Stand up plans, roles, and milestones; unblock teams; and drive initiatives to measurable outcomes.
- AI, Automation & Operating Model Transformation: Identify friction and inefficiency across the business and drive improvements using AI, automation, analytics, and process redesign. Partner with Product/Engineering and the AI team to identify use cases, drive adoption, and measure impact.
- Growth & Special Projects: Support evaluation of organic and inorganic growth opportunities (e.g., partnerships, product adjacencies, acquisitions). Build business cases with Finance, support diligence as needed and help plan integration and execution.
- Matrix Leadership: Drive outcomes through influence across Finance, HR, Engineering, Product, Sales, and Operations. Build trusted relationships, clarify ownership, and hold the line on priorities, timelines, and results.
How you operate:- You gather enough information to understand the trade-offs, then decide and move forward with speed and judgment
- You create momentum: closing loops, driving clarity, and keeping work moving
- You are comfortable making directional calls in ambiguous situations and adjusting as you go
What technical skills, experience, and qualifications do you need?- Bachelor's degree preferred and 10-15 years of professional experience.
- Demonstrated success with owning outcomes in a SaaS or software environment, setting a path and delivering measurable results.
- Experience in accounting, fintech, ERP, or GRC software is highly valued. You understand complex products, regulated environments, and the customers who buy them.
- Full understanding of AI automation fluency: ability to translate possibilities into real workflows, adoption plans, and measurable impact.
- Financial acumen: You are comfortable with business cases, unit economics, and investment trade-offs. You can partner effectively with Finance without needing translation.
- Ability to bringclarity to ambiguous situations: You diagnose root causes, frame options, drive decisions, and build practical plans teams can execute.
- Brings clarity to ambiguity: Diagnoses issues, frames options, and drives decisions that translate into execution.
- Openness to 50% travel to Wilmington, DE headquarters
Preferred qualifications:- MBA or similar advanced degree is a plus.
- Strategy consulting experience is a plus when combined with meaningful operating experience and a demonstrated track record of owning and delivering outcomes.
- We also value candidates who have built, scaled, or run functions where they were accountable for deciding what to prioritize, what to build, and delivering the results.
- Experience leading or supporting M&A transactions and post-merger integration.
- Background in FP&A, corporate development, business operations, or a Chief of Staff-style role
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Responsibilities- Serve as a trusted advisor and thought partner to the President, shaping leadership forums and driving decision-making.
- Lead annual and quarterly planning, translating strategies into focused priorities and success metrics.
- Establish and manage the operating rhythm, including portfolio reviews, dashboards, and accountability mechanisms.
- Drive high-impact initiatives, unblocking teams and ensuring measurable outcomes.
- Identify and address friction points, leveraging AI, automation, and analytics for process improvements.
- Support evaluation and execution of growth opportunities, including partnerships and acquisitions.
- Influence and drive outcomes across functional teams, building trusted relationships and holding owners accountable.
- Maintain a bias for action, moving quickly, learning, and iterating to achieve results.
- Demonstrate executive presence, building trust and effectively communicating with senior leadership.
Qualifications- Proven track record as a strategic operator in a SaaS or software environment, delivering measurable outcomes.
- Experience in accounting, fintech, ERP, or GRC software is highly advantageous.
- Strong problem-solving skills, able to bring clarity to ambiguous situations and drive practical solutions.
- Proficiency in AI and automation, translating possibilities into actionable plans and measuring impact.
- Financial acumen, comfortable with business cases and investment trade-offs.
- Excellent leadership and influence skills, with the ability to drive change and build trust in a matrix environment.
- Experience in strategy consulting or M&A transactions is a plus.
- Strong communication and collaboration skills, with the ability to work across diverse teams.
- Analytical mindset, with a focus on data-driven decision-making.
- A self-starter with a results-oriented mindset and a passion for driving strategic impact.
About the TeamAt CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
