Liberty Mutual

VP, Sr Director, Technology - GDS Strategy & Planning

Liberty Mutual$150K — $200K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in technology leadership, strategy, or consulting, including 5+ years in senior roles
  • Proven track record in overseeing large-scale transformation initiatives
  • Expertise in product, delivery, or portfolio management on an enterprise level
  • Strong business acumen relating technology strategy to measurable outcomes
  • Exceptional communication and influence skills at the senior executive level
  • Bachelor's degree in a technical or business discipline, or equivalent experience

Responsibilities

  • Support GDS leadership in strategic planning and executive communications
  • Act as a trusted advisor on strategic insights and investment decisions
  • Manage operating cadence and communications as Chief of Staff to GDS leadership
  • Facilitate executive discussions to align on priorities and risks
  • Lead annual long-range technology planning processes with a focus on prioritization and funding
  • Develop governance practices for transparency and value realization
  • Shape planning and execution models to enhance speed and accountability

Benefits

  • Engagement in shaping global digital services strategy
  • Opportunity to influence transformation at enterprise scale
  • Collaboration with senior executives and cross-functional teams
  • Direct impact on technology modernization efforts
  • Access to resources for advanced operational excellence and business growth
Full Job Description
Description

The VP, Sr. Director of GDS Strategy and Planning is responsible for driving strategy, operating effectiveness, and organizational transformation across Global Digital Services. This role serves as a senior advisor to GDS leadership while owning strategic planning, portfolio and product governance, and delivery enablement across the organization. The position balances long-range strategic foresight, execution discipline, and enterprise alignment to enable technology modernization and business outcomes at scale.

Key Responsibilities Executive Partnership and Influence
  • Support GDS leadership by orchestrating strategic planning, executive communications, and cross-portfolio alignment, ensuring priorities are clearly articulated, decisions are well-informed, and outcomes are tracked and delivered.
  • Act as a trusted advisor to senior business and technology leaders, providing strategic insight on trade-offs, sequencing, and investment decisions.
  • Serve as Chief of Staff to GDS leadership, managing operating cadence, communications, and decision frameworks.
  • Facilitate executive-level discussions to align priorities, progress, outcomes, and risk posture.

Strategic Planning and Investment Governance
  • Lead annual and long-range technology planning processes, including prioritization, demand management, funding, and strategic workforce planning.
  • Establish and mature governance practices that promote transparency, disciplined execution, and measurable value realization across the GDS portfolio.
  • Ensure investment decisions balance modernization, operational stability, and long-term sustainability.
  • Champion enterprise tooling and process alignment, enabling teams with clear standards and expectations while reinforcing accountability for consistent execution.

Operating Model and Organizational Effectiveness
  • Shape and evolve planning and execution operating models that improve clarity, accountability, and speed across the technology organization.
  • Define and evolve operating models to improve speed, accountability, and cross-functional collaboration.
  • Enable strong partnerships across technology, finance, risk, and business stakeholders.

Insights, Measurement, and Communication
  • Leverage data, metrics, and scenario analysis to inform strategic choices and portfolio decisions.
  • Translate strategy into measurable outcomes and track progress against priorities.
  • Clearly communicate strategy, progress, and outcomes to executive stakeholders in a concise, business-oriented manner.
Qualifications
  • 15+ years of experience in technology leadership, strategy, or consulting, with 5+ years in leadership roles.
  • Demonstrated experience leading large-scale transformation and operating model design.
  • Expertise in product, delivery, or portfolio management at enterprise scale.
  • Strong business acumen with the ability to connect technology strategy to measurable business outcomes.
  • Exceptional communication and influencing skills with senior and executive stakeholders.
  • Bachelor's degree in technical or business discipline or related experience.

Preferred
  • Advanced degree (MBA, MS).
  • Experience in insurance or financial services.
  • Familiarity with product-centric and agile operating models.
  • Experience with enterprise communications, data, and analytics platforms.
  • Experience embedding technology resiliency, continuity, and risk management into strategic and operational planning.

About Global Digital Services

Global Digital Services enables business growth and operational efficiency through modern technology capabilities and product-oriented ways of working. GDS spans Application Environments, Digital Workforce Enablement, Global Network Communications, and Service Management and Delivery, operating at enterprise scale in support of Liberty Mutual's strategic objectives worldwide.

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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